Service Technician

Vaisala Inc.; Boston (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Disability insurance

401(k) with company match

Employee assistance program

Tuition reimbursement

Holiday pay

Paid time off

Job summary

Vaisala Inc. is seeking a Service Technician to join our Burlington, MA team.

This full-time, onsite role involves performing standard calibrations and repairs on Vaisala products, contributing to tool and process improvements, and working in a collaborative service center environment.

Qualifications

• Technical diploma or associate degree in electronics, instrumentation, or related field.
• Basic understanding of calibration procedures and methods.
• Able to read and follow technical procedures and documentation.
• Experience in calibration, repair, or technical maintenance is a plus.
• Proficiency with Word, Excel, PowerPoint, and Outlook.
• Able to work with stakeholders to resolve conflicts.
• Intermediate English proficiency.

Responsibilities

• Perform calibrations and repairs on Vaisala instruments and systems.
• Operate calibration equipment used to calibrate instruments.
• Plan and schedule calibration work.
• Analyze calibration data against established acceptance criteria.
• Complete accurate service reports, including calibration datasheets and repair documentation.
• Handle repair orders in the system according to established processes.
• Track and sign out inventory materials used during service work.
• Other related tasks as assigned by the employer.

Skills

Technical diploma

Reading procedures

English communication

Microsoft Office

Problem solving

Education

Electronics diploma / associate degree

Tools

Calibration equipment

Repair tools

Job description

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most - from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.

Our employees demonstrate, uphold, support, and model the Vaisala Values: Customer Focus, Innovation & Renewal, Strong Together and Integrity. Sharing strong and common values is part of our culture and enables us to work towards our shared mission.

Industrial Measurements business area serves a wide range of industries and applications ranging from pharmaceutical to food industries, and from warehouses to power transformers. It offers a broad range of accurate and reliable measurement instruments based on the cutting-edge technology to help our customers optimize their processes, improve efficiency, minimize energy consumption, and ensure the high quality of their end-products.

What's your role?

We are currently looking for a Service Technician to join our team in Burlington, Massachusetts. The Service Technician is responsible for performing standard and accredited calibrations and repairs on a variety of Vaisala products within our service center. The role also contributes to the continuous improvement and development of tools, processes, and practices. This is a full-time, onsite position.

Key responsibilities:

• PerformcalibrationandrepairactivitiesonVaisalainstrumentsandsystemsindependently
• Operatecalibrationequipmentusedtocalibrateinstruments
• Planningandschedulingofcalibrationwork
• Analyzecalibrationsdatainaccordancewithestablishedacceptancecriteria
• Completeaccurateservicereports,includingcalibrationdatasheetsandrepairdocumentation
• Handlerepairordersinthesystemaccordingtoestablishedprocesses.
• Reportingofcustomercasesandcompletingthem
• Trackandsignoutinventorymaterialsusedduringservicework
• Otherrelatedtasksasassignedbytheemployer

What will you bring?

• Technicaldiploma,associatedegree,orequivalenttraininginelectronics,instrumentation,orrelatedfield
• Basicunderstandingofcalibrationproceduresandmethod(s)
• Abilitytoreadandfollowdetailedtechnicalproceduresanddocumentation
• Relevantexperienceincalibration,repair,ortechnicalmaintenanceisanadvantage
• ProficiencyinMicrosoftOfficeapplications,includingWord,Excel,PowerPointandOutlook.
• Abilitytoworkwithdifferentstakeholderstoresolveconflictsandsolveproblems
• IntermediatelevelproficiencyinEnglish,includingwrittenandverbalcommunication

ANTICIPATED SALARY RANGE: $65,000 - $75,000 base salary with our annual performance bonus plan. Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Additionally, we offer our employees a competitive benefits package which is outlined below.

What we offer:

Our benefits package includes: health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, a variety of voluntary benefits programs, Employee Assistance Programs, and tuition reimbursement. We also offer holiday pay and a generous paid time off plan.

To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E-Verify employment verification system. Candidates are subject to a complete background check prior to an offer being extended.

EOE Veteran/Disability

Vaisala is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunity for all persons in all facets of employment. All qualified applications will receive consideration for employment without regard to any legally protected status.

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973 (the Act), which is a law that prohibits federal contractors and subcontractors from discriminating in employment against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote, and retain these individuals.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303-499-1701 or by email at [e-mail].