Inside Sales Representative

Vaisala Inc.; Boston (MA); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Job summary

Vaisala Inc. is seeking an Inside Sales Representative for its Industrial Measurements sales team in Burlington, MA.

This hybrid role focuses on supporting inbound sales, delivering technical guidance, and driving revenue growth across multiple high-tech industries. You will collaborate with outside sales, product management, and marketing, report to the Head of Inside Sales, and use CRM tools to manage customer data and activities.

Qualifications

• Bachelor’s degree in engineering or technical discipline is preferred.
• 2+ years in technical sales or related industries (HVAC, environmental monitoring, instrumentation).
• Excellent communication, negotiation, interpersonal, analytical and problem-solving skills.
• Strong time management and organization; ability to prioritize tasks.
• Ability to learn market, product and application knowledge; interpret technical documentation.

Responsibilities

• Support inbound sales activity and provide solutions via video, phone, email, and chat.
• Provide technical expertise and product recommendations for measurement topics (humidity, CO2, dew point, hydrogen peroxide, barometric pressure).
• Develop understanding of customer industries to identify strategic outside sales opportunities.
• Travel with outside sales team for presentations and trade shows as needed.
• Input customer data and daily activity in CRM tools.

Skills

Bachelor's degree in engineering

Technical sales experience

Communication and negotiation

Time management and organization

CRM experience (Salesforce/SAP)

Microsoft Office proficiency

English fluency

Education

Bachelor’s degree in engineering or technical field

Tools

Salesforce

SAP

Microsoft Office

Job description

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most - from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.

Our employees demonstrate, uphold, support, and model the Vaisala Values: Customer Focus, Innovation & Renewal, Strong Together and Integrity. Sharing strong and common values is part of our culture and enables us to work towards our shared mission.

Industrial Measurements business area serves a wide range of industries and applications ranging from pharmaceutical to food industries, and from warehouses to power transformers. It offers a broad range of accurate and reliable measurement instruments based on the cutting‑edge technology to help our customers optimize their processes, improve efficiency, minimize energy consumption, and ensure the high quality of their end-products.

We are looking for an Inside Sales Representative to join our Industrial Measurements sales team at Vaisala Inc. located in Burlington, MA. You will join a growing team whose focus is to provide solutions to customers in a variety of industries and applications. This is a hybrid position.

Why join us?

• You will play a critical role in a collaborative environment supporting customers in a variety of high‑tech industries.
• Vaisala is a premium manufacturer of sensing technology that our customers use to drive industry and the planet forward.
• Vaisala offers excellent work/life balance while maintaining a culture of developing its employees to grow professionally.
• We treasure face‑to‑face collaboration with our colleagues, but hybrid work and flexibility are the new norm for us. This role will start full time in person during the training period but will transition to hybrid from there.

What's your role?

You will be part of our Industrial Instruments sales team, made up of technical sales professionals. Together with the team, you will have an excellent opportunity to support inbound sales activity and provide solutions to a variety of customer needs. In this role you will be working in close co‑operation with outside sales managers, product management, and marketing to drive revenue growth and gain industry expertise. You will report to Kevin Walsh, Head of Inside Sales. Responsibilities include:

• Supporting internal/external technical questions, and recommending solutions for a diverse set of applications via live video meetings, phone, email, and chat.
• Provide technical expertise and product recommendations related to relative humidity, carbon dioxide, dew point, hydrogen peroxide, and barometric pressure measurements.
• Develop an understanding of customer industries and applications to identify strategic clients for outside sales.
• Travel as needed with outside sales team to support presentations, trade show activities, and customer needs.
• Input customer data and daily activity utilizing CRM tools.

What will you bring?

• Bachelor's degree in engineering, technical or other relevant discipline preferred
• 2 or more years of technical sales or related industry experience (ie. HVAC, environmental monitoring systems, instrumentation)
• Excellent communication, negotiation, interpersonal, analytical, and problem‑solving skills
• Strong time management and organization skills, ability to prioritize tasks
• Customer focus with the ability to communicate service features and benefits
• Ability to learn market, product, and application knowledge
• Ability to interpret technical documentation
• Act with integrity, aligned with Vaisala values
• Proficiency in CRM software (Salesforce, SAP preferred) and Microsoft Office Suite, basic knowledge of core business processes
• Ability to fluently communicate in English with additional language skills being a plus

ANTICIPATED SALARY RANGE: $70,000-85,000 base compensation annually, with an annual sales bonus plan. Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Additionally, we offer our employees a competitive benefits package which is outlined below.

What we offer:

• health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, a variety of voluntary benefits programs, Employee Assistance Programs, and tuition reimbursement.
• We also offer holiday pay and a generous paid time off plan.

To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E-Verify employment verification system. Candidates are subject to a complete background check prior to an offer being extended.As a federal contractor, Vaisala reserves the right to enforce government mandated vaccination requirements for its employees.

EOE Veteran/Disability

Vaisala is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunity for all persons in all facets of employment.

All qualified applications will receive consideration for employment without regard to any legally protected status.

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973 (the Act), which is a law that prohibits federal contractors and subcontractors from discriminating in employment against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote, and retain these individuals.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303-499-1701 or by email at [e-mail].