Service Technician

vaisalaoyj; Boston (MA); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(K) plan with company match

Tuition reimbursement

Paid time off

Job summary

Vaisala is seeking a Service Technician to join our Burlington, Massachusetts team. The role involves performing standard and accredited calibrations and repairs on Vaisala instruments in our service center.

It is a full-time, onsite position with responsibility for tool development and process improvement. The candidate will contribute to calibration planning, data analysis, and accurate service reporting, while coordinating with stakeholders.

Qualifications

• Technical diploma or associated degree in electronics or related field is required.
• Basic understanding of calibration procedures and methods.
• Ability to read and follow detailed technical procedures and documentation.
• Relevant experience in calibration, repair, or technical maintenance is advantageous.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook).
• Ability to work with different stakeholders to solve conflicts and problems.
• Intermediate level proficiency in English, both written and verbal.

Responsibilities

• Perform calibration and repair activities on Vaisala instruments and systems independently.
• Operate calibration equipment used to calibrate instruments.
• Plan and schedule calibration work.
• Analyze calibration data according to established acceptance criteria.
• Prepare accurate service reports, including calibration datasheets and repair documentation.
• Handle repair orders in the system according to established processes.
• Report customer cases and complete them.
• Track and sign out inventory materials used during service work.
• Perform other related tasks as assigned by the employer.

Skills

Technical diploma

Calibration procedures

Microsoft Office

English communication

Problem solving

Education

Technical diploma or associated degree in electronics

Tools

Calibration equipment

Documentation systems

Job description

Vaisala is a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most – from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. For a second year running, Vaisala got recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2026 study. Our team of close to 2,500 experts and 62 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong.

Our employees demonstrate, uphold, support, and model the Vaisala Values: Customer Focus, Innovation & Renewal, Strong Together and Integrity. Sharing strong and common values is part of our culture and enables us to work towards our shared mission.

Industrial Measurements business area serves a wide range of industries and applications ranging from pharmaceutical to food industries, and from warehouses to power transformers. It offers a broad range of accurate and reliable measurement instruments based on the cutting-edge technology to help our customers optimize their processes, improve efficiency, minimize energy consumption, and ensure the high quality of their end-products.

What’s your role?

We are currently looking for a Service Technician to join our team in Burlington, Massachusetts. The Service Technician is responsible for performing standard and accredited calibrations and repairs on a variety of Vaisala products within our service center. The role also contributes to the continuous improvement and development of tools, processes, and practices. This is a full-time, onsite position.

Key responsibilities:

• PerformcalibrationandrepairactivitiesonVaisalainstrumentsandsystemsindependently
• Operatecalibrationequipmentusedtocalibrateinstruments
• Planningandschedulingofcalibrationwork
• Analyzecalibrationsdatainaccordancewithestablishedacceptancecriteria
• Completeaccurateservicereports,includingcalibrationdatasheetsandrepairdocumentation
• Handlerepairordersinthesystemaccordingtoestablishedprocesses.
• Reportingofcustomercasesandcompletingthem
• Trackandsignoutinventorymaterialsusedduringservicework
• Otherrelatedtasksasassignedbytheemployer

What will you bring?

• Technicaldiploma,associatedegree,orequivalenttraininginelectronics,instrumentation,orrelatedfield
• Basicunderstandingofcalibrationproceduresandmethod(s)
• Abilitytoreadandfollowdetailedtechnicalproceduresanddocumentation
• Relevantexperienceincalibration,repair,ortechnicalmaintenanceisanadvantage
• ProficiencyinMicrosoftOfficeapplications,includingWord,Excel,PowerPointandOutlook.
• Abilitytoworkwithdifferentstakeholderstoresolveconflictsandsolveproblems
• IntermediatelevelproficiencyinEnglish,includingwrittenandverbalcommunication

ANTICIPATED SALARY RANGE: $65,000 - $75,000 base salary with our annual performance bonus plan. Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Additionally, we offer our employees a competitive benefits package which is outlined below.

What we offer:

Our benefits package includes: health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, a variety of voluntary benefits programs, Employee Assistance Programs, and tuition reimbursement. We also offer holiday pay and a generous paid time off plan.

To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E-Verify employment verification system. Candidates are subject to a complete background check prior to an offer being extended.

EOE Veteran/Disability

Vaisala is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunity for all persons in all facets of employment. All qualified applications will receive consideration for employment without regard to any legally protected status.

Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973 (the Act), which is a law that prohibits federal contractors and subcontractors from discriminating in employment against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote, and retain these individuals.

If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303-499-1701 or by email at [e-mail]. Please note that you can easily submit application by attaching your LinkedIn profile in the recruitment tool (LinkedIn Apply functionality).