Service Technician

Mobility City of Idaho; Boise (ID); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid training

Company van provided

Tools provided

Performance incentives

Room to grow

Job summary

Mobility City of Idaho is seeking a Service Technician to visit customers’ homes and facilities across Idaho, diagnosing and repairing mobility equipment like scooters, power chairs, and lifts. You will handle electrical and mechanical repairs, preventive maintenance, and setup with a focus on safety and customer service.

The role requires strong electrical skills, a valid driver's license, physical ability to lift 50+ lbs, and willingness to travel throughout Idaho.

Qualifications

• Electrical troubleshooting and repair experience.
• Background in HVAC, auto repair, industrial maintenance, electronics, or appliance repair translates well.
• Scooter, power chair, or lift experience is a plus but not required.

Responsibilities

• Diagnose and repair electrical and mechanical problems on mobility devices.
• Troubleshoot wiring, motors, controllers, batteries, and charging systems.
• Perform preventive maintenance, inspections, and adjustments.
• Deliver, assemble, and set up new equipment (white glove deliveries).
• Train customers on safe operation and care of equipment.
• Build repair quotes, order parts, and track turnaround times.
• Complete detailed work orders and keep customers updated on progress.

Skills

Electrical troubleshooting

Mechanical aptitude

Customer service

Organization

Self-motivated

Attention to detail

Education

High school diploma or equivalent

Technical certifications an asset

Tools

Diagnostic tools

Job description

Mobility City of Idaho | Meridian, ID | Full-Time

Schedule: Monday–Friday, some Saturdays

Mobility City of Idaho repairs, rents, sells, and delivers mobility equipment for seniors, veterans, and people with physical disabilities across the Treasure Valley and the entire state of Idaho. We're looking for a Service Technician with strong electrical skills and a great attitude to visit customers' homes and facilities and keep their equipment running. The scooter, power chair, or lift chair you fix is how someone gets through their day.

What you'll do

• Diagnose and repair electrical and mechanical problems on power scooters, power chairs, lift chairs, wheelchairs, walkers, ramps, hospital beds, and vehicle, platform, and stair lifts
• Troubleshoot wiring, motors, controllers, batteries, and charging systems
• Perform preventive maintenance, inspections, and adjustments
• Work with vendor tech support to troubleshoot tougher repairs
• Deliver, assemble, and set up new equipment, including white glove deliveries
• Train customers on safe operation and proper care of their equipment
• Build repair quotes for owner approval, order parts, and track turnaround times
• Complete detailed work orders, keep the home store updated on progress, and let customers know about any delays
• Market our services to pharmacies, doctors' offices, and care facilities in the areas you work
• Keep the van stocked, clean, and maintained, and keep the shop and showroom organized

What we're looking for

• Electrical troubleshooting and repair experience. Experience with 12V/24V DC systems, motors, wiring, or a multimeter is a strong plus.
• Mechanical aptitude and comfort using diagnostic and repair tools
• Background in HVAC, auto repair, industrial maintenance, electronics, or appliance repair translates well
• Scooter, power chair, or lift experience is a big plus, but not required
• Strong customer service skills and comfort working with elderly and disabled customers
• Organized and self-motivated, able to manage a daily route independently
• Professional appearance in a company uniform, and reliable, on-time attendance
• High school diploma or equivalent; technical certifications a plus
• Valid driver's license and clean driving record
• Willing to travel throughout Idaho for service calls and deliveries
• Able to lift 50+ lbs and kneel or bend for extended periods
• Comfortable working in homes, hospitals, clinics, and care facilities

What you get

• $18–$22/hr, depending on experience
• Performance-based incentives
• Paid training on mobility equipment repair
• Company van, tools, and equipment provided
• Room to grow with a locally owned business that's part of a national franchise