Repair Technician PMD

Quipt Home Medical; Greenland (NH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability

Long Term Disability Options

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical seeks a Power Mobility Repair Technician to troubleshoot, diagnose, and repair power mobility devices at client sites, clinics, and SNFs. You will educate clients and caregivers on proper use, safety, and maintenance while coordinating with manufacturers and support teams.

The role requires a valid driver’s license, strong mechanical aptitude, and excellent problem-solving abilities, with potential evening/weekend hours for emergencies and on-call repair support.

Qualifications

• High School diploma or GED required.
• Experience with power mobility devices preferred.
• Good communication and problem-solving skills required.

Responsibilities

• Visit clients’ homes, clinics, and SNFs to troubleshoot, diagnose and repair power mobility devices.
• Communicate repairs and resolutions to clients and caregivers.
• Train clients and caregivers on proper use, care and safety of equipment.
• Coordinate repairs with manufacturers’ tech support and parts sourcing.
• Coordinate daily routes and order processing with customer service.
• Complete all documentation accurately and timely.

Skills

Effective communication

Valid State Driver’s License

Problem solving

Learn in-house systems

Organizational skills

Mechanical aptitude

Electronic devices aptitude

Education

High School diploma or GED

Tools

Hand tools

Power tools

Job description

Description

If you have compassion and the passion for helping others, then we want you to join our growing team! Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry.

Let’s start with what’s important to you. The Benefits.....

• Medical Insurance- multiple plans to choose from
• Dental & Vision Insurance
• Short Term Disability & Long Term Disability Options
• Life Insurance
• Generous PTO plan
• Paid Holidays
• 401K
• 401K match
• Competitive Pay

Position

Power Mobility Repair Technician

General Description

The Power Mobility Repair Technician will be responsible for troubleshooting, diagnosing, and repairing Power Mobility Devices.

Schedule

Monday-Friday

• evening or weekends may be required for emergency repairs

Duties/Responsibilities

• Visiting client’s homes, clinics and SNF to troubleshoot, diagnose and repair Power Wheel Chairs and Custom Manual WCs as well as other seating systems.
• Communicating with clients regarding concerns and resolutions
• Training/educating clients and caregivers in the proper use, care and safety of equipment
• Following up with clients to ensure client satisfaction
• Working with manufacturers’ tech support to troubleshoot and identify required parts for repairs
• Working with customer service team to coordinate daily routes and coordinate order processing
• Obtaining quotes from manufactures for the repairs.
• Communicate repairs needed and quotes on assessments and trouble shooting forms
• Completing necessary documents in a timely and accurate manner
• Assists in cleaning and disinfecting of equipment

To Succeed

• Ability to communicate effectively through electronic devices (ie. iPhone)
• Possess a valid State Driver’s License with an acceptable driving record
• Ability to learn in-house operational systems
• Experience using hand and power tools
• Mechanical and situational problem solving abilities
• Ability to utilize basic electronic devices
• Organizational skills
• High School diploma/GED required
• durable medical equipment (DME): Preferred but not Required
• Pass a background check

Requirements

Physical Requirements:

• Must be able to lift up to 50 pounds at times.
• Must be able to withstand prolonged periods of sitting, standing, and traveling in vehicle