Service Technician

H&K Group; Bedford (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k) Savings and Investment Plan

Tuition reimbursement

On-the-job and manufacturer training

Additional training through H&K

Job summary

Harnden Group is seeking a self-motivated full-time Service Technician to manage all aspects of water/wastewater service, including troubleshooting, repair, installation, and start-up of new systems. The role emphasizes safety, team orientation, and initiative in the field.

The position requires 5+ years of hands-on experience in water/wastewater and the ability to lead field crews while maintaining OSHA and safety standards; DOT medical card and a valid driver's license are needed for regional

Qualifications

• 5+ years hands-on service experience in the water/wastewater industry.
• Comfortable working in and around wastewater environments.
• Basic mechanical knowledge.
• Able to lift and/or move up to 75 pounds.
• Strong analytical and problem-solving skills.
• Effective verbal and written communication skills.
• Safety-focused and self-motivated.

Responsibilities

• Lead field crews in all aspects of water/wastewater mechanical equipment repairs and maintenance.
• Troubleshoot mechanical and basic electrical issues on pumps, motors, blowers, and related equipment.
• Must have basic knowledge in phases of general construction.
• Perform laser shaft alignment and vibration testing; hands-on training available.
• Minor welding or fabrication as needed.
• Coordinate work with plant operators; provide clear status updates and mentor junior technicians.
• Ensure compliance with OSHA and confined-space safety protocols; complete service reports and daily logs.
• Operate a company-owned mechanic's truck (with crane) throughout the tri-state region; obtain/maintain DOT medical card.
• Participate in an on-call rotation for emergency response.

Skills

Water/wastewater service

Mechanical troubleshooting

Electrical troubleshooting

Safety consciousness

Communication skills

Education

OSHA 40-hour certification

Confined Space Entry

CPR & First-Aid

Job description

Overview

Harnden Group is seeking a self-motivated full-time Service Technician to join our team. The successful candidate will take charge of all facets of water/wastewater service; troubleshooting and repairing existing equipment as well as overseeing installation and start-up of new systems.The ideal candidate is safety focused, team oriented, and takes initiative.

Why work for Harnden Group?

• Competitive salary commensurate with experience
• 401(k) Savings and Investment Plan
• Tuition reimbursement programs available to qualifying employees for approved programs
• Additional training programs including on the job, online through H&K Academy, manufacturer offered training, and more

Responsibilities

Essential Duties and Responsibilities

• Lead field crews in all aspects of water/wastewater mechanical equipment repairs and maintenance at both pump stations and water/wastewater treatment facilities.
• Troubleshoot mechanical and basic electrical issues on pumps, motors, blowers, and related process equipment.
• Must have basic knowledge in phases of general construction.
• Perform laser shaft alignment and vibration testing. Hands-on training available.
• Minor welding or fabrication as needed.
• Coordinate work with plant operators; provide clear status updates and mentor junior technicians.
• Ensure compliance with OSHA and confined-space safety protocols; complete service reports and daily logs.
• Operate a company-owned mechanic's truck (with crane) throughout the tri-state region; obtain/maintain DOT medical card.
• Participate in an on-call rotation for emergency response.

Qualifications

Required Skills, Education, and Experience

• 5+ years hands-on service experience in the water/wastewater industry, combining heavy mechanical work with practical electrical troubleshooting
• Must be comfortable working in and around wastewater environments
• Basic mechanical knowledge
• Able to lift and/or move up to 75 pounds
• Strong analytical and problem‑solving skills
• Effective verbal and written communication skills
• Efficiency, accuracy, and responsibility

Preferred Skills, Education, and Experience

• 3 years related experience
• Maintenance experience
• Experience in Wastewater services, heavy civil construction, or other heavy industry
  • Certifications
    • OSHA 40-hour
    • Confined Space Entry
    • CPR & First-Aid
  • Technical Skill Set
    • Solid working knowledge of pump station and treatment‑plant processes and flows; mechanically inclined
    • Able to read equipment manuals, schematics and blueprints
    • Perform general welding and fabrication tasks
    • Clear communicator, comfortable working side‑by‑side with plant personnel
    • Self‑motivated and organized
    • Proficient with laser assignments and vibration analysis is a plus
    • Training is available

Mobility & Driving

• Valid driver's license and ability to secure DOT medical card for Delaware, Maryland, and Virginia
• Will routinely drive/operate a mechanic's truck with crane

Physical Demands

• Occasionally required to:
  • Stand, walk, sit, climb, balance, stoop, kneel, crouch, or crawl
  • Talk and hear
  • Lift and/or move up to 75 pounds

Work Environment

• Occasionally exposed to:
  • Moving parts
  • Fumes and/or airborne particles
  • Extreme heat
  • Risk of shock
  • Inclement/outdoor weather
• Noise level is loud at times

Pre-employment drug testing (EOE)

Pre-employment Physical