Service Technician

Ross Video; Atlanta (GA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health plans

Generous paid time off

Fitness/wellness allowance

Employee share ownership program

Development support

Flexible hours

Job summary

Ross Video is looking for a technician in Atlanta, GA to carry out maintenance and repairs of Spidercam systems both locally and abroad. The role requires strong electrical engineering skills and relevant experience in a technical environment.

Responsibilities include conducting safety tests, inventory management, and supporting upgrades. The position offers competitive compensation and comprehensive benefits.

Qualifications

• Technical-college education in electrical engineering, mechatronics, or electronics required.
• Minimum 2 years of relevant work experience needed.
• Very good German and English language skills are essential.

Responsibilities

• Perform maintenance of Spidercam systems including upgrades and repairs.
• Conduct inventory management and documentation.
• Handle mechanical and electrical checks and safety tests.

Skills

Technical-college education in electrical engineering

Minimum 2 years of relevant work experience

Programming knowledge (PLC)

Knowledge of Beckhoff TwinCat 2, 3

Proficiency with the Office package

Network knowledge

Good operating-system knowledge (MS Windows)

Knowledge of signal processing (optical, electrical)

Very good German and English language skills

Basic CAD knowledge

Team player

Stress-resistant and resilient

Education

Technical-college education in electrical engineering, mechatronics, or electronics

Job description

Location: Atlanta, GA, United States. Remote: No Remote. Travel required: 10–25%.

Job Overview

Carrying out the annual maintenance of all Spidercam systems in Atlanta and abroad (rental, fixed installations, special systems (FPP). Carrying out upgrades, repairs, support cases and cable replacements including all the associated preparations. The standard schedule for this role typically follows a Monday to Friday pattern, with occasional evenings and weekends. The position is eligible for overtime compensation.

What The Job Is All About

• Administrative Activities
  • Inventory management (ordering, etc.)
  • Assisting in stock inventory
  • Documentation
  • Warehouse management
  • Communication with customers, partners, suppliers and internal departments
• Maintenance work
  • Mechanical and electrical check
  • Carrying out safety‑related tests
  • International damage and fault repairs (support hotline)
  • Implementation of upgrades (HW/SW), repairs
  • Independent error analysis and correction
• Mechanical work
  • Drilling, cutting, filing
  • Reading mechanical plans/drawings
• Electrical work
  • Soldering, wiring, crimping
  • Reading electrical schematics

Who You Are

• Technical‑college education in electrical engineering, mechatronics, or electronics
• Minimum 2 years of relevant work experience
• Programming knowledge (PLC) is an advantage
• Knowledge of Beckhoff TwinCat 2, 3 is an advantage
• Proficiency with the Office package
• Network knowledge
• Good operating‑system knowledge (MS Windows)
• Knowledge of signal processing (optical, electrical)
• Very good German and English language skills
• Basic CAD knowledge
• Team player, safe, accurate and independent work attitude
• Stress‑resistant and resilient
• Willingness to travel
• Communicative
• High willingness to learn
• Analytical thinking

What We Offer

Ross offers competitive compensation, comprehensive benefits, and flexibility to help you perform at your best, including:

• Competitive salary
• Comprehensive health plans
• Generous paid time off
• Fitness/wellness allowance
• Employee share ownership program
• Development support
• Social activities and events
• Flexible hours

Use of Artificial Intelligence in Hiring

Ross uses a secure, closed AI system to support recruitment. Your information is protected and used only to help us efficiently identify qualified candidates. We encourage all applicants to apply, even if you do not meet every requirement — if you bring relevant skills, enthusiasm and a willingness to learn, we want to hear from you.

Our Commitment to Fostering an Inclusive Environment

We want you to bring your authentic self to work, regardless of race, color, religion, sexual orientation, gender, gender identity or expression, marital status, age, veteran status, physical or mental disability. Inclusivity drives innovation and creativity, and that’s something we’re passionate about! If you require accommodations throughout any stage of the recruitment, assessment, or selection process, please contact our Talent Acquisition team at [e-mail], and we will make all reasonable efforts to accommodate your request.