Field Service Technician- Central Region

Atlas Copco; Dayton (OH); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Professional development

Comprehensive benefits

401(k) matching

Parental leave

Wellness perks

Inclusive culture

Job summary

Atlas Copco in Dayton, OH is seeking a Field Service Technician to join our team as a subject matter expert in field service for Atlas Copco tools and assembly systems. You will travel to customer sites within your region to install, commission, perform preventative maintenance, calibrate, and troubleshoot equipment, delivering world-class support.

The role requires 2–3 years of hands-on mechanical and electrical troubleshooting, a valid US driver's license, and the ability to travel up to 60%

Qualifications

• High School Diploma or GED required.
• 2–3 years of mechanical and electrical troubleshooting experience.
• US Driver's License required.
• Ability to travel up to 60% locally and 40% nationally.

Responsibilities

• Travel to customer sites for installations, commissioning, preventative maintenance, or calibrations.
• Provide on-site world-class technical support.
• Perform hands-on troubleshooting, programming, and repairs.
• Coordinate travel and accommodations.
• Prepare detailed reports and capture costs.
• Interface with customers and internal teams.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Customer service

MS Office

Education

High School Diploma or GED

Job description

Your role

Are You Our Next Field Service Technician?

Do you thrive on solving problems, tackling challenges under pressure, and delivering exceptional results? If so, we’re looking for a Field Service Technician to join our team and make a meaningful impact!

In this role, you will act as a Subject Matter Expert in the field for Atlas Copco Tools and Assembly Systems and travel to provide world class technical support onsite at our customers in your dedicated region. You will travel to customer sites to perform various tasks that could include new installations, commissioning, preventative maintenance, or calibrations on our tools and assembly systems, all while working under minimum supervision. You will also provide service coordination, cross-functional knowledge sharing, and team member support.

Here’s How You’ll Make An Impact

• Build strong relationships with your customers and assist with any issues that may arise
• Create detailed reports and capture costs through timely administrative work
• Perform hands‑on troubleshooting, programming, and repairs
• Reinforce the correct operation and “Best Practices” of Atlas Copco equipment to our customers
• Willing and able to respond and travel to emergency field repair of Atlas Copco equipment
• Coordinate your travel schedule and accommodations to visit customer sites
• Interface with customers externally within your region, as well as internally within our own company.

You will report directly to the Regional Team Leader and support customers in the Central region. Candidates will ideally reside in Ohio.

To succeed, you will need

• Ability to travel up to 60% locally and 40% nationally- this will be regionally dependent
• Ability to work flexible work schedule
• At least 2-3 years of experience with mechanical and electrical troubleshooting
• Customer service excellence and ability to communicate across all levels of an organization
• IT, MS Office products, and networking or wireless communication proficiency
• Ability to work independently, and as part of a team
• Ability to summarize technical problems and resolutions
• Have an interest and passion in furthering knowledge of industrial tooling
• A High School Diploma or GED is required
• Have a valid US Driver’s License
• Ability to lift and carry up to 60 lbs

In return, we offer

At Atlas Copco, We Know That Work Is More Than Just a Job. Here’s What We Offer To Keep You Happy, Healthy, And Inspired

• Professional Development: Opportunities for growth, training, and career advancement.
• Comprehensive Benefits: Medical, Dental, Vision, Life, and more.
• Financial Security: 401(k) with up to 6% company match.
• Family Support: Paid Maternity & Paternity Leave.
• Wellness Perks: Gym, Education, and Health Reimbursements.
• Rewarding Culture: An inclusive environment that celebrates innovation, teamwork, and diversity.

Accessibility Notice: If you need reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: [e-mail] or call 973-397-3400. Reasonable accommodation requests will be considered on a case‑by‑case basis.

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