Service Tech - Steffen

North American Truck & Trailer, Inc.; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) retirement plan with company match

Medical, Dental, and Vision Insurance

Life Insurance

Short- and Long-Term Disability Insurance

Paid Vacation, Sick, and Holidays

OEM Training Incentive

Tool Reimbursement

Tuition Reimbursement

Discount on Parts/Labor and Vehicle Purchases

Employee Referral Bonus

Professional work environment

Job summary

North American Truck & Trailer, Inc. is seeking a Diesel Mechanic to troubleshoot, repair, and maintain various equipment. The role involves customer interaction and adherence to safety protocols. Candidates should have their own tools and are preferred to have advanced training.

Benefits are effective the 1st of the month following hire, including a 401(k) plan, medical insurance, and more.

Qualifications

• Must be able to lift up to 100 lbs occasionally.
• Advanced training preferred but not necessary.

Responsibilities

• Troubleshooting and diagnosing equipment issues.
• Perform repairs and maintenance tasks.
• Interact directly with customers regarding their repairs.
• Maintain accurate documentation for repairs.
• Conduct scheduled preventive maintenance.
• Provide training on equipment use and maintenance.
• Adhere to safety protocols during work.

Skills

Diagnosing Issues

Repair and Maintenance

Customer Interaction

Documentation

Preventive Maintenance

Safety Guidelines

Tools

Own tools

Job description

Job Summary

Steffen Truck Equipment is looking for a Diesel Mechanic.

Key Responsibilities

1. Troubleshooting and Diagnosing Issues: Service technicians are skilled at identifying problems and malfunctions in equipment or systems. They use diagnostic tools, technical knowledge, and problem-solving skills to pinpoint the root causes of issues.
2. Repair and Maintenance: Service technicians perform repairs, replacements, and maintenance tasks to restore equipment to working condition.
3. Customer Interaction: Service technicians often communicate directly with customers to understand the issues they are experiencing and provide updates on the status of repairs.
4. Documentation: Accurate record-keeping is important for tracking repairs, maintenance schedules, parts used, and other important information related to the equipment they service.
5. Preventive Maintenance: Service technicians may also be responsible for scheduled preventive maintenance tasks, which help prevent potential issues and extend the lifespan of the equipment.
6. Training and Support: In some cases, service technicians provide training and support to customers on how to use and maintain the equipment properly to avoid future problems.
7. Adhering to Safety Guidelines: Service technicians follow safety protocols and guidelines to ensure their own safety and the safety of others while working on potentially hazardous equipment.
8. Must be able to lift up to 100 lbs occasionally.
9. Participate in all available training programs.

Qualifications

• Must have own tools.
• Advanced training preferred but not necessary.

Areas of Specialization

• Automotive: work on cars, trucks, and other vehicles.
• Information Technology: technical support for computer systems, networks, and software.
• Medical Equipment: maintain and repair medical equipment used in healthcare settings.
• Industrial Equipment: manufacture and construction machinery.
• HVAC: service and repair heating and cooling systems.
• Telecommunications: work on communication equipment such as cell towers and network infrastructure.

Benefits

Benefits become available the 1st of the month following date of hire.

• 401(k) retirement plan with company match
• Medical, Dental, and Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Insurance
• Paid Vacation, Sick, and Holidays
• OEM Training Incentive for Parts & Service personnel
• Tool Reimbursement for service employees
• Tuition Reimbursement for service employees
• Discount on Parts/Labor and Vehicle Purchases
• Employee Referral Bonus
• Professional work environment