Service Tech I - PHC

Lincare; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Lincare in Tucson, AZ seeks a Service Tech I (driver) to deliver medications, home equipment, and supplies to patients’ homes with accuracy and timeliness. You will perform equipment setup, safety education for patients and caregivers, and assist with warehouse tasks, inventory, and route planning to optimize efficiency and patient schedules.

The role requires coordinating deliveries, obtaining paperwork, and maintaining the vehicle in accordance with safety policies, while ensuring

Responsibilities

• Deliver medications, supplies, and equipment to patients' homes.
• Complete home safety evaluation and educate patient/caregiver about equipment.
• Set up equipment, provide orientation and safe operation instructions for HME.
• Assist with warehouse duties including stocking, inventory, receiving, and shipping.
• Accurately pick and assemble ordered items with supervisor crosscheck.
• Obtain and file all required delivery documentation and patient education materials.
• Organize routes to maximize cost-effectiveness and timely deliveries.
• Call patients/caregivers to schedule deliveries and inform if timeframes change.
• Obtain return demonstrations to ensure proper knowledge of equipment.
• Return all paperwork and route sheets daily; manage disposal of discontinued equipment.
• Maintain the delivery vehicle per Fleet Management Safety Program and policies.
• Assist with warehouse duties such as inventory, shipping/receiving, and facility upkeep.

Job description

The Service Tech I (driver) compiles ordered pharmaceuticals, supplies, HME, and oxygen, making accurate and timely deliveries of all items to patients' homes.

• May complete appropriate home safety evaluation and patient/caregiver education related to ordered equipment and supplies
• Performs equipment setup, orientation, and demonstration of the safe operation and use of HME
• Assists in general warehouse duties such as but not limited to stocking, rotating inventory, receiving, shipping, and processing equipment and supplies
• Accurately picks and/or compiles ordered supplies, medications, and equipment and obtains supervisor's crosscheck before leaving the Center
• Obtains all related documentation, patient education materials, and other required paperwork for the delivery prior to leaving the Center
• Organizes delivery routes to maximize cost-effective and timely deliveries to meet the therapy and patient schedules
• Calls patients/caregivers to schedule deliveries prior to leaving the Center
• Informs patients/caregivers if the agreed upon timeframe cannot be met
• Obtain return demonstration from the patient/caregiver to ensure adequate and safe knowledge of the ordered equipment
• Returns all required documentation for each delivery at the end of each day with a completed route sheet
• Picks up discontinued equipment and places in the "dirty area" of the vehicle after bagging and tagging the equipment dirty
• Maintains delivery vehicle in accordance to the Fleet Management Safety Program and company policies and procedures
• Assists with warehouse duties such as maintaining inventories, shipping, receiving, placing orders, cleaning equipment, and facility maintenance