Service Tech I - PHC

Lincare Holdings; Phoenix (AZ); On-site; USD 38,000 - 56,000; Full time

Job summary

Lincare Holdings seeks a Service Tech I (driver) to deliver pharmaceuticals, supplies, HME, and oxygen to patients at home. The role includes safety education, equipment setup, and adherence to safety standards.

Responsibilities include warehouse tasks, route optimization, and timely communication with patients. Flexibility and a good driving record are essential for successful on-time deliveries and safe handling of medical equipment.

Qualifications

• High school diploma or GED preferred.
• Must have a valid driver's license with a good driving record.
• Must have working knowledge of the delivery service area and route planning.
• Previous delivery and/or warehouse experience preferred.
• Familiar with safe handling and transport of compressed medical gas.
• Must possess strong organizational and time management skills.
• Must be available to work flexible hours and rotate on-call responsibilities.
• Excellent verbal communication skills.
• Knowledge of Word Processing Software and ability to use mobile devices (smartphone).

Responsibilities

• Delivers ordered pharmaceuticals, supplies, HME, and oxygen to patients' homes.
• Completes home safety evaluations and patient/caregiver education for equipment.
• Sets up equipment and demonstrates safe operation of HME.
• Assists in warehouse duties: stocking, inventory rotation, receiving, shipping.
• Obtains supervisor crosscheck before leaving the Center with deliveries.
• Organizes routes to maximize timely, cost-effective deliveries.
• Calls patients/caregivers to schedule deliveries and confirms time windows.
• Informs patients if the agreed timeframe cannot be met.
• Returns documentation and route sheets after each delivery.
• Maintains vehicle per Fleet Safety Program and company policies.
• Assists with facility maintenance and equipment cleaning.

Skills

Valid driver's license

Route planning

Customer communication

Inventory management

Education

High school diploma or GED

Job description

The Service Tech I (driver) compiles ordered pharmaceuticals, supplies, HME, and oxygen, making accurate and timely deliveries of all items to patients' homes.

• May complete appropriate home safety evaluation and patient/caregiver education related to ordered equipment and supplies
• Performs equipment setup, orientation, and demonstration of the safe operation and use of HME
• Assists in general warehouse duties such as but not limited to stocking, rotating inventory, receiving, shipping, and processing equipment and supplies
• Accurately picks and/or compiles ordered supplies, medications, and equipment and obtains supervisor's crosscheck before leaving the Center
• Obtains all related documentation, patient education materials, and other required paperwork for the delivery prior to leaving the Center
• Organizes delivery routes to maximize cost-effective and timely deliveries to meet the therapy and patient schedules
• Calls patients/caregivers to schedule deliveries prior to leaving the Center
• Informs patients/caregivers if the agreed upon timeframe cannot be met
• Obtain return demonstration from the patient/caregiver to ensure adequate and safe knowledge of the ordered equipment
• Returns all required documentation for each delivery at the end of each day with a completed route sheet
• Picks up discontinued equipment and places in the "dirty area" of the vehicle after bagging and tagging the equipment dirty
• Maintains delivery vehicle in accordance to the Fleet Management Safety Program and company policies and procedures
• Assists with warehouse duties such as maintaining inventories, shipping, receiving, placing orders, cleaning equipment, and facility maintenance

Education/Experience

• High school diploma or GED equivalency preferred
• Must have a valid driver's license with a good driving record
• Must have a working knowledge of the delivery service area and route planning
• Previous delivery and/or warehouse experience preferred
• Familiar with safe handling and transport of compressed medical gas
• Must possess strong organizational and time management skills
• Must be available to work flexible hours and rotate on-call responsibilities
• Must have excellent verbal communication skills
• Should have knowledge of Word Processing Software and ability to use mobile devices such as a smart phone

Physical Demands

The employee must occasionally lift and/or move up to 75 pounds.