Service Tech I - PHC

externallincarecareers; Cottonwood (AZ); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings

Tuition reimbursement

Employee discounts

Referral program

Training opportunities

Job summary

Lincare seeks a Service Tech I (driver) to deliver pharmaceuticals, supplies, and home medical equipment to patients’ homes from Cottonwood, AZ. You will ensure accurate orders and maintain documentation for each delivery.

You’ll perform home safety education, assist with warehouse duties, plan efficient routes, and coordinate with patients on delivery scheduling, with on-call flexibility as needed.

Qualifications

• Valid driver's license with a good driving record.
• Working knowledge of the delivery service area and route planning.
• Delivery and/or warehouse experience preferred.
• Familiar with safe handling and transport of compressed medical gas.
• Excellent verbal communication skills.
• Knowledge of Word Processing Software and ability to use mobile devices such as a smart phone.

Responsibilities

• Compile ordered pharmaceuticals, supplies, HME, and oxygen for delivery to patients' homes.
• Complete home safety evaluation and patient/caregiver education related to equipment and supplies.
• Set up equipment and demonstrate safe operation of HME.
• Assist warehouse duties: stocking, inventory, receiving, shipping, and processing equipment and supplies.
• Pick and compile ordered items and obtain supervisor cross-check before leaving.
• Organize delivery routes for timely, cost-effective deliveries.
• Call patients to schedule deliveries and inform if timeframe cannot be met.
• Obtain return demonstrations to ensure knowledge of equipment.
• Maintain vehicle per Fleet Management Safety Program and company policies.

Skills

Driver's license

Route planning

Time management

Verbal communication

Delivery experience

Warehouse experience

Safe handling of medical gas

Education

High school diploma or GED

Tools

Word processing software

Mobile devices (smartphone)

Job description

The Service Tech I (driver) compiles ordered pharmaceuticals, supplies, HME, and oxygen, making accurate and timely deliveries of all items to patients' homes.

• May complete appropriate home safety evaluation and patient/caregiver education related to ordered equipment and supplies
• Performs equipment setup, orientation, and demonstration of the safe operation and use of HME
• Assists in general warehouse duties such as but not limited to stocking, rotating inventory, receiving, shipping, and processing equipment and supplies
• Accurately picks and/or compiles ordered supplies, medications, and equipment and obtains supervisor's crosscheck before leaving the Center
• Obtains all related documentation, patient education materials, and other required paperwork for the delivery prior to leaving the Center
• Organizes delivery routes to maximize cost-effective and timely deliveries to meet the therapy and patient schedules
• Calls patients/caregivers to schedule deliveries prior to leaving the Center
• Informs patients/caregivers if the agreed upon timeframe cannot be met
• Obtain return demonstration from the patient/caregiver to ensure adequate and safe knowledge of the ordered equipment
• Returns all required documentation for each delivery at the end of each day with a completed route sheet
• Picks up discontinued equipment and places in the "dirty area" of the vehicle after bagging and tagging the equipment dirty
• Maintains delivery vehicle in accordance to the Fleet Management Safety Program and company policies and procedures
• Assists with warehouse duties such as maintaining inventories, shipping, receiving, placing orders, cleaning equipment, and facility maintenance

Education/Experience:

• High school diploma or GED equivalency preferred
• Must have a valid driver's license with a good driving record
• Must have a working knowledge of the delivery service area and route planning
• Previous delivery and/or warehouse experience preferred
• Familiar with safe handling and transport of compressed medical gas
• Must possess strong organizational and time management skills
• Must be available to work flexible hours and rotate on-call responsibilities
• Must have excellent verbal communication skills
• Should have knowledge of Word Processing Software and ability to use mobile devices such as a smart phone

Physical Demands:

The employee must occasionally lift and/or move up to 75 pounds.

Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.