Service Tech

RichSmith Development; Jonesboro (AR); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Health, Dental & Vision Insurance

Flexible Spending Accounts

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Career advancement opportunities

Supportive team environment

Job summary

Sunset Estates of Jonesboro, Jonesboro, AR, is seeking an experienced Apartment Service Technician to join our maintenance team and ensure resident satisfaction. This full-time role involves hands-on repairs, preventative maintenance, and timely responses to service requests.

You will help prepare vacant units, maintain common areas, and support pool operations where applicable. Strong customer service and the ability to work independently and in a team are essential for success.

Qualifications

• Minimum 1 year of multifamily maintenance experience with an emphasis on repairs, maintenance, and customer service.
• General knowledge of plumbing, electrical, appliance repair, carpentry, and HVAC systems.
• Excellent customer service and communication skills.

Responsibilities

• Perform daily maintenance and repairs throughout the community.
• Complete resident service requests promptly and professionally.
• Prepare vacant apartments for new residents, including make-ready repairs.
• Perform preventative maintenance on apartments, buildings, and equipment.
• Maintain the appearance of the community, including grounds and common areas.
• Assist with pool operation and maintenance, where applicable.
• Troubleshoot and repair plumbing, electrical, HVAC, appliance, and carpentry issues.
• Maintain a clean, organized, and safe maintenance shop.
• Participate in the community's 24-hour emergency on-call rotation.
• Deliver outstanding customer service while interacting with residents and team members.

Skills

Multifamily maintenance

Customer service

Teamwork

On-call rotation

Job description

Sunset Estates of Jonesboro | Jonesboro, AR

Are you an experienced maintenance professional who takes pride in providing exceptional customer service? Do you enjoy solving problems, working with your hands, and helping create a great living experience for residents? If so, Sunset Estates of Jonesboro want to hear from you!

We are seeking a motivated Apartment Service Technician to join our maintenance team. This is an excellent opportunity to work for a growing company that values teamwork, professionalism, and resident satisfaction.

Why Join RichSmith Management?

RichSmith Management is an Equal Opportunity Employer offering a comprehensive benefits package for full-time employees, including:

• Medical Benefits beginning the 1st of the month following 30 days of employment
• Health, Dental & Vision Insurance
• Flexible Spending Accounts (FSA/HSA)
• 401(k) Retirement Plan
• Paid Time Off
• Paid Holidays
• Career advancement opportunities
• Supportive team environment

Key Responsibilities

• Perform daily maintenance and repairs throughout the community.
• Complete resident service requests promptly and professionally.
• Prepare vacant apartments for new residents, including make-ready repairs.
• Perform preventative maintenance on apartments, buildings, and equipment.
• Maintain the appearance of the community, including grounds and common areas.
• Assist with pool operation and maintenance, where applicable.
• Troubleshoot and repair plumbing, electrical, HVAC, appliance, and carpentry issues.
• Maintain a clean, organized, and safe maintenance shop.
• Participate in the community's 24-hour emergency on-call rotation.
• Deliver outstanding customer service while interacting with residents and team members.
• Perform additional duties as assigned.

Qualifications

Required:

• Minimum 1 year of multifamily maintenance experience with an emphasis on repairs, maintenance, and customer service.
• General knowledge of plumbing, electrical, appliance repair, carpentry, and HVAC systems.
• Excellent customer service and communication skills.
• Ability to work independently and as part of a team.
• Must be available to participate in an on-call rotation.

Preferred

• HVAC or EPA Certification.
• Pool operation and maintenance experience.

Physical Requirements

• Ability to lift up to 75 pounds.
• Ability to bend, stoop, kneel, squat, twist, and work in confined spaces.
• Ability to climb ladders and stairs.
• Ability to reach overhead for extended periods.
• Ability to work both indoors and outdoors in varying weather conditions.

Join Our Team

If you're a dependable maintenance professional looking for a rewarding opportunity with a growing company, we'd love to hear from you.