Service Team Member — Flexible Schedule, Growth

El Pollo Loco, Inc.; Lake Elsinore (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Medical, Dental, and Vision Insurance

Paid sick time

401(K) plan with match

Employee discount on food

Flexible scheduling

No overnight hours

Job summary

El Pollo Loco, a leader in fire-grilled favorites, is seeking a Service Team Member in California. You’ll greet customers, assemble orders, and help prep menu items while upholding recipes and quick service standards.

The role emphasizes friendly service, accurate cash handling, and collaboration with the restaurant team to ensure a best-in-class experience. Flexible full-time or part-time hours are available with benefits in scope.

Qualifications

• Previous experience in customer service or food service is preferred but not required.

Responsibilities

• Greet and assist customers with their orders in a friendly and helpful manner.
• Prepare and assemble orders accurately and efficiently.
• Maintain cleanliness and organization of the workspace.
• Process payments and handle cash transactions professionally.
• Suggestive selling to enhance the customer experience and sales.
• Collaborate with team members to meet operational goals.
• Support restaurant operations as assigned by management.

Skills

Customer service

Cash handling

Communication

Teamwork

Education

Food Handler Certification

Job description

El Pollo Loco, a leader in fire-grilled favorites, is seeking a Service Team Member in California. You’ll greet customers, assemble orders, and help prep menu items while upholding recipes and quick service standards.

The role emphasizes friendly service, accurate cash handling, and collaboration with the restaurant team to ensure a best-in-class experience. Flexible full-time or part-time hours are available with benefits in scope.