Service Team Member Central West End

So Hospitality Group; St. Louis (MO); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for fast advancement

Competitive pay

Direct deposit

Job summary

A growing hospitality group in St. Louis is looking for enthusiastic individuals to join their team. The role involves maintaining high energy in a fast-paced environment, ensuring customer satisfaction, and adhering to company policies and regulations. Candidates should have some experience in restaurant management and a passion for the hospitality industry.

Qualifications

• 2+ years of professional experience in restaurant management is preferred.
• Must be at least 18 years old.
• Demonstrates strong time management and organizational skills.

Responsibilities

• Greet guests, inform them of specials, and take food and beverage orders.
• Maintain a clean, safe, and organized work environment.
• Handle all transactions regarding payments accurately.

Skills

Communication

Teamwork

Multitasking

Customer Service

Education

High School diploma or equivalent

Job description

Company Overview

Hiring good people, training them for excellence, and giving them room to grow is what sets us apart from others. We are looking for friendly, dependable, honest, hardworking individuals to complement our positive culture and team. At So Hospitality Group, we want to bring together caring, intelligent, innovative people who love to serve and lead others and are looking to join a growing company. So Hospitality Group currently consists of 3 different restaurant brands in multiple cities and growing, so your opportunities are endless!

Responsibilities

1. Maintain positive energy at all times with a winning spirit.
2. Work as part of a team with a smile.
3. Handle all transactions regarding payments for services accurately.
4. Maintain a clean, safe, and organized work environment.
5. Greet guests, inform them of specials and menu changes, make suggestions, and answer questions about food, beverages, and the overall concept.
6. Take food and beverage orders, enter all items into the POS system, and process orders promptly.
7. Observe guest satisfaction, respond to additional requests, and determine when the meal is complete.
8. Keep POS and service areas clean and organized before, during, and after shifts.
9. Follow all federal, state, and local laws, codes, and regulations, as well as company policies outlined in the Employee Handbook.

Skills and Abilities

1. Be an outgoing ambassador of the company's values, mission, and image.
2. Interact effectively with guests and coworkers.
3. Exhibit excellent communication skills.
4. Multitask and show flexibility during busy periods.
5. Have strong knowledge of products and ingredients.
6. Work positively in a fast-paced environment.
7. Remain alert and on your feet for extended periods.
8. Work effectively within a team.
9. Be able to lift up to 50 lbs. as needed.

Preferred Qualifications

1. Be at least 18 years old.
2. Possess a High School diploma or equivalent.
3. Have high energy and a passion for the industry.
4. Have 2+ years of professional experience in restaurant management.
5. Complete approved state alcohol training.
6. Possess good people management, communication, and listening skills.
7. Be flexible and adaptable to changing laws and food handling requirements.
8. Demonstrate strong time management and organizational skills.
9. Be internally motivated, detail-oriented, and passionate about teaching others.
10. Be able to work a flexible schedule, including days, nights, weekends, and holidays.

Benefits/Perks

1. Employee discounts
2. Opportunity for fast advancement
3. Competitive pay
4. Direct deposit