Service Team Lead

Thompsonlifttruck; Dothan (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

Thompsonlifttruck in Dothan, Alabama is seeking a Service Supervisor to lead a team of technicians. Responsibilities include monitoring technician performance, ensuring customer satisfaction, and effective communication within the company.

The ideal candidate will have a high school diploma or equivalent and experience in technical roles. Strong communication skills and proficiency in Microsoft Office are essential. Join us to help ensure high-quality service delivery!

Qualifications

• Experience working as a Service Technician preferred.
• Experience using personal computers including Microsoft Word and Excel.
• Basic typing skills are required.

Responsibilities

• Serve as team leader for 5-15 technicians.
• Handle incoming calls, produce quotations and estimates.
• Assign jobs to shop technicians and dispatch field service technicians.

Skills

Telephone / verbal / written communication skills

Microsoft Office Suite

Microsoft SharePoint

Microsoft Dynamics AX 2012

Strong technical / equipment repair skills

Education

High school diploma or the equivalent

Tools

Personal computers

Job description

Thompsonlifttruck in Dothan, Alabama is seeking a Service Supervisor to lead a team of technicians. Responsibilities include monitoring technician performance, ensuring customer satisfaction, and effective communication within the company.

The ideal candidate will have a high school diploma or equivalent and experience in technical roles. Strong communication skills and proficiency in Microsoft Office are essential. Join us to help ensure high-quality service delivery!