Service Systems Specialist II

Socket.dev; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

HTS Engineering Ltd. is a leading North American HVAC BAS services provider seeking a Service Systems Specialist to execute HVAC Building Automation projects from startup through commissioning.

You will perform startup, testing, diagnostics and commissioning, provide preventative maintenance and emergency service, and train customers on control systems with clear, professional on-site communication. The role involves hands-on field work on small to medium projects, focusing on system

Qualifications

• Experience with startup, testing and commissioning of BAS systems.
• Able to diagnose and repair control components and systems.
• Customer training and on-site communication skills required.

Responsibilities

• Perform start up, checking, testing and commissioning of BAS projects.
• Provide preventative maintenance and emergency service as dispatched.
• Troubleshoot networking, integration and control systems.
• Train customers on system operations and provide training certificates.

Skills

BAS HVAC

Diagnostics

Troubleshooting

Customer training

Emergency service

Tools

BAS controllers

Field controllers

Servers

Job description

HTS Engineering Ltd. is the largest independent commercial HVAC manufacturers’ rep in North America, with 20 locations in the US and Canada. HTS has a vibrant look and brand promise -- one that reflects our company-wide commitment to ensure the individual success of all those involved in a project’s HVAC system selection, design, purchase, installation and maintenance including our employees, suppliers, customers and end users.

A key member of the Albireo team, the Service Systems Specialist will be responsible for providing the execution for HVAC Building Automation projects, to include:

• Perform start up, checking, testing, system diagnostics and commissioning from system-level controllers to end devices for small to medium sized new or retrofit projects
• Perform preventative and predictive maintenance service activities to ensure optimal performance of system
• Provide emergency service and response to customer sites as dispatched
• Ability to troubleshoot, diagnose and repair and/or replace control components and controls systems. Also, the ability to troubleshoot mechanical, HVAC and electrical issues as related to the BAS Control system operation
• Load and update software on network controllers, field controllers, computers, and servers
• Understand complex control systems including diagnosing and troubleshooting networking and integration
• Perform and execute assigned work efficiently and professionally
• Communicate with customer upon arrival and before leaving the work site. Regularly with customer to become familiar with operating problems. Keep customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work
• Train the customer in control systems operations including obtaining customer training form, providing training certificates

HTS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by laws.