Service Support Specialist

Sci Corp; Oceanside (CA); Sur place; USD 23 000 - 32 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Flexible Spending Accounts (healthcare

Dependent Care

Health Savings Account with Company

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary Accidental Death or Dismembe

SCI 401(k) Retirement Savings Plan

Employee Assistance Program

Résumé du poste

Sci Corp in Oceanside, CA seeks a Funeral Services Support professional to assist with setup, transportation, and guest services. You will prepare service documents, help with remains preparation, and handle office duties in a compassionate, compliant environment.

Must have a high school diploma, a valid driver's license, and willingness to learn MS Office and databases. Competitive benefits and full-time hours in a respectful team setting are offered.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service and/or sales preferred.
• Proficient with MS Office suite and databases; willingness to learn.
• Valid state driver’s license with clean driving record required.

Responsabilités

• Deliver and set up floral arrangements, chairs, caskets, urns, photos and keepsakes; ensure proper care and storage.
• Prepare documents related to services, cremations, maintenance.
• Assist with dressing and lifting remains and operation of crematory as permitted by law.
• Perform office duties including phones, faxes, computers, and multi-line systems.

Connaissances

Compassion and integrity

Verbal and written communication

Team player

Customer service

Formation

High school diploma or equivalent

Outils

MS Office

Databases

Description du poste

JOB RESPONSIBILITIES

• Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services, cremations, maintenance, as directed by management
• Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
• Run errands such as for floral delivery, picking up of supplies, documents, etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
• Prepares documents related to services, cremations, maintenance etc.,
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM Requirements

Education

• High school diploma or equivalent

Experience

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

• Valid state driver’s license with an acceptable driving record required

Knowledge, Skills and Abilities:

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player

Compensation:

Salary: $20.00/hr.

Benefits:

• Medical
• Dental
• Vision
• Flexible Spending Accounts (health care and dependent care)
• Health Savings Account with Company Contribution
• Sick Leave
• Short-Term Disability
• Long-Term Disability
• Life Insurance
• Voluntary Accidental Death or Dismemberment Insurance
• Dependent Life Insurance
• SCI 401(k) Retirement Savings Plan with Company match
• Employee Assistance Program

Postal Code: 92054

Category (Portal Searching): Operations

Job Location: US-CA - Oceanside