Service Support Analyst

Davita Inc.; Houston (TX); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company is looking for qualified candidates for a 6-month temporary remote position to support P2P operations. The ideal candidate should have experience in purchasing or procurement, especially with SAP. Responsibilities include handling purchase requisitions and vendor queries, ensuring operational excellence, and supporting business stakeholders. This role is an excellent opportunity to contribute to key operational tasks while enjoying the flexibility of remote work.

Qualifications

• Minimum 2 years in Purchasing, Procurement, or Supply Chain.
• Experience with SAP transactions required.
• Strong MS Office skills, particularly in Excel.

Responsibilities

• Provide first-line support for P2P operations.
• Assist with SAP Purchase Requisitions and Goods/Services Receipts.
• Help monitor service health through SLAs and KPI assessments.

Skills

Communication

Problem Solving

Detail-oriented

Stakeholder Engagement

Analytical Skills

Tools

SAP ECC

S/4 HANA

MS Office

Job description

Our client is looking for qualified candidates for a 6-month temporary position (with potential for full-time conversion) to start as soon as possible. This is a remote role, though our clientprefers candidates in the CST time zone. The ideal candidate would be ready to start quickly and immediately take on 2-3 pressing tasks.

Key Responsibilities:

1. Provide first-line support for Procure to Pay (P2P) operations
2. Assist with SAP Purchase Requisitions, Goods/Services Receipts, and SAP VIM inquiries
3. Support business stakeholders with vendor invoice and statement queries
4. Help monitor service health through SLAs and KPI trend assessment
5. Assist with training new P2P users and operational excellence projects

Required Qualifications:

1. Minimum 2 years in Purchasing, Procurement, or Supply Chain
2. Experience with SAP ECC or S/4 HANA transactions (or similar ERP)
3. Strong MS Office skills, particularly Excel analytical functions
4. Excellent communication and stakeholder engagement abilities
5. Detail-oriented with solid problem-solving capabilities

Vaco by Highspring values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail] .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

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Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
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Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

• the individual's skill sets, experience and training;
• licensure and certification requirements;
• office location and other geographic considerations;
• other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.