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A leading company is seeking an IT Support Analyst in Houston, TX. The role involves providing comprehensive end-user support, troubleshooting hardware/software issues, and managing network assets. Candidates should have over 5 years of experience and strong customer service skills, with a focus on technical training for staff.
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Responsibilities include providing end-user support within the organization's desktop environment, troubleshooting hardware and software issues, installing and upgrading systems, and supporting network and asset management tasks. The role reports to the Desktop Supervisor and requires on-site presence in Houston, TX, with travel and on-call duties.
**Minimum Requirements:**
**Preferred Skills:**
**Additional Details:**