Service Supervisor: Lead Shop Team (Forestry/Construction)

Papé Machinery, Inc. in; Fife (WA); On-site; USD 91,000 - 136,000; Full time

Benefits offered by this job

Competitive pay based on skills

Outstanding benefits incl. medical,  d

Tuition reimbursement

Paid holidays and vacation

Training and advancement opportunities

Job summary

Pape’ Machinery, Inc. in Tacoma, WA is seeking a Service Supervisor to lead the service team and oversee shop operations, budgets, and staff development. You will drive customer satisfaction through effective work-order management and clear communication with customers.

Ideal candidates have a background in construction/forestry equipment, leadership experience, and a commitment to growing within a premier, family-owned dealer with strong benefits and advancement opportunities.

Qualifications

• Prior experience as a Mechanic, Service Writer, Service Supervisor, or Service Manager with knowledge of construction and forestry equipment.
• Experience with budgeting, staffing, and personnel procedures.

Responsibilities

• Supervise and manage all shop processes, financials, and mechanic development.
• Ensure the service staff manages work orders with consistency, efficiency, and good customer communication.

Skills

Leadership

Customer service

Budgeting

Staffing

Communication

Job description

Pape’ Machinery, Inc. in Tacoma, WA is seeking a Service Supervisor to lead the service team and oversee shop operations, budgets, and staff development. You will drive customer satisfaction through effective work-order management and clear communication with customers.

Ideal candidates have a background in construction/forestry equipment, leadership experience, and a commitment to growing within a premier, family-owned dealer with strong benefits and advancement opportunities.