Service Supervisor (Lead Maintenance)

Westdale Asset Management, LLC; Lauderhill (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading property management company as a Service Supervisor responsible for maintenance operations at a luxury mid-rise in Lauderhill. You will ensure resident satisfaction through timely maintenance and repairs while adhering to budget constraints. Ideal candidates will have significant experience in apartment maintenance and relevant certifications, providing exceptional leadership and customer service.

Benefits

Medical insurance

Dental insurance

Life insurance

Short-term and long-term disability insurance

401(k) plan with company match

Flexible spending accounts

Paid vacation, personal/sick time, and holidays

Tuition reimbursement

Credit union

Service recognition awards

Employee assistance program

Apartment rental discounts

Qualifications

• 3+ years of experience in on-site property maintenance required.
• Must be bilingual (English/Spanish) a plus.
• Ability to work independently and as part of a team.

Responsibilities

• Oversee all maintenance operations while adhering to budget.
• Diagnose and repair maintenance issues for units.
• Maintain service and safety records in compliance with regulations.

Skills

Leadership

Customer service

Maintenance

Education

Level II or Universal EPA Refrigerant Certification

Certified Pool Operator (CPO) Certification

Certified Apartment Maintenance Technician (CAMT)

Job description

Salary commensurate with experience (Hourly non-exempt position)

***Monthly renewal AND quarterly performance bonuses are paid in addition to base pay.***

We are seeking a Service Supervisor for our 501-unit luxury mid-rise in Lauderhill - immediately adjacent to W Commercial Blvd and N University Drive! As Service Supervisor, you will be responsible for maintenance operations on the property. Our ideal candidate has the necessary skills to complete maintenance and repairs for vacant and occupied units while working within the planned maintenance budget. Resident satisfaction is the key to our success, so our new Service Supervisor will be committed to handling maintenance requests timely and professionally. If you have successful experience in apartment maintenance with demonstrated skills in leadership, maintenance, and customer service, this is a great opportunity! Apply now!

Requirements

• At least three years of experience in on-site property maintenance.
• Must have Level II or Universal EPA Refrigerant Certification and Certified Pool Operator (CPO) Certification.
• Ability to follow written and verbal instructions.
• Must be able to work both independently and with a team in a fast-paced, customer service-oriented environment.
• Weekends as circumstances warrant; on-call every three weeks for emergencies.
• Certified Apartment Maintenance Technician (CAMT) a plus.
• Bilingual (English/Spanish) a plus!

Responsibilities

• Accountability for all maintenance operations on the property while working within the planned maintenance budget.
• Diagnosing and repairing basic and complex maintenance issues for vacant and occupied units
• Maintaining all service and safety records in compliance with federal, state, and local law.
• Performs any additional duties assigned by Community Manager or Regional Director.

We offer a competitive salary, good benefits, and an energetic environment. Our benefits include:

• Medical insurance
• Dental insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) plan with company match
• Flexible spending accounts
• Paid vacation, personal/sick time, and holidays
• Tuition reimbursement
• Credit union
• Service recognition awards
• Employee assistance program
• Apartment rental discounts

If you are a detail-oriented apartment professional, we can't wait to meet you! Apply today!

Work Days: Monday – Sunday
Work Hours: 7:30 am – 4:30 pm; minimum of 40 hours per week, weekends as circumstances warrant; on-call on a rotating basis for emergencies.
Required License or Certification: Valid Driver’s License in the state where the property is located, or a neighboring state in proximity to the property where applicable; Must have Level II or Universal EPA Refrigerant Certification and Certified Pool Operator (CPO) Certification.

Our application process includes criminal background checks and drug screens.

Salary commensurate with experience (Hourly non-exempt position)

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