Service Supervisor: Heavy Equipment & Power Systems

Peterson Cat; Hillsboro (OR); On-site; USD 85,000 - 110,000; Full time

Job summary

Peterson Power Systems in Hillsboro, Oregon, seeks a Service Supervisor to oversee the service department, ensuring prompt, high-quality work for customers. Responsibilities include maintaining a safe working environment, building strong customer relations, writing and reviewing work orders, and coordinating department labor needs with internal and external teams.

Additional duties involve overseeing the work-order closeout in CAT DBS, ensuring accurate parts and labor, and guiding staff to meet

Qualifications

• Associates Degree in Diesel Technology or closely related field.
• Minimum of five years of directly related experience in heavy equipment and/or power generation service.
• Knowledge of DBS system is a plus.

Responsibilities

• Maintain a safe working environment and ensure safety policies are followed.
• Maintain good customer relations and develop quality control procedures.
• Write work orders with customers to determine sources of problems.
• Coordinate department labor needs and communicate with internal and external customers.
• Oversee work order closing in CAT DBS and ensure accuracy of parts and labor.

Skills

Customer relations

Safety procedures

Communication

Labor coordination

Education

Associate Degree in Diesel Technology

Job description

Peterson Power Systems in Hillsboro, Oregon, seeks a Service Supervisor to oversee the service department, ensuring prompt, high-quality work for customers. Responsibilities include maintaining a safe working environment, building strong customer relations, writing and reviewing work orders, and coordinating department labor needs with internal and external teams.

Additional duties involve overseeing the work-order closeout in CAT DBS, ensuring accurate parts and labor, and guiding staff to meet