Peterson Power Systems has an immediate need for an experienced Commercial Engine Lead Technician at our Hillsboro, OR location.
Responsibilities
- Maintain a safe working environment and observe all safety procedures, laws, policies, and rules.
- Promote and work in a manner consistent with contamination control guidelines.
- Communicate with internal and external customers in a manner that promotes a positive relationship.
- Work overtime as needed within labor law guidelines.
- Follow manufacturer and company service guidelines and procedures to ensure quality work and preserve and document component failure information for accurate failure analysis.
- Perform inspection on equipment as needed.
- Attend scheduled technical and safety training (in person or virtual).
- Analyze and diagnose equipment malfunctions.
- Repair, replace or rebuild engines, fuel systems, generator control systems, switch gear, marine power systems, etc.
- Write service reports that accurately document diagnosis and repairs performed.
- Prepare required documentation including work orders, parts lists, and timecards in an accurate and timely manner.
- Back up the Service Supervisor and/or service manager on larger jobs, problem situations, and job estimates beyond flat rates.
- Provide technical support and on‑the‑job training for other technicians in the shop.
- Assist Service Manager with performance evaluations and feedback of technicians in the field.
- Open and close all shop work orders within 7 days from LDL.
- Track large or special customer jobs through repair process to ensure timely completion, correct parts ordering, accurate repairs, and safety.
- Keep the Service Manager informed and updated on daily shop operations and problem situations.
- Maintain ongoing customer service relation business plan with Service Manager and Service Supervisor.
- Maintain excellent communications and cooperation with all co‑workers, management, and other departments.
- Support company safety and housekeeping standards.
- Oversee work‑in‑process, testing, and final preparation for delivery of repaired products.
- Report lost, broken, or stolen equipment to the service manager.
- Provide written recommendations to the service manager for needed improvement for tooling and/or equipment.
- Assist parts, service, and engine sales personnel in preparation of job quotes.
- Attend store meetings to review completion and accuracy of service reports, flat rates, service updates, policies, and other topics.
- Ensure assigned company vehicles maintain a clean professional appearance and proper working order.
- Operate company or personal vehicle as needed to visit branch locations or customers.
- Maintain punctual, regular, and predictable attendance.
Qualifications
- Associate’s Degree in Diesel Technology or a closely related field, OR equivalent combination of education and at least 6 years of directly related experience in commercial engine service.
- Valid driver’s license with a satisfactory driving record.
Benefits
Peterson offers competitive wages, generous benefits, and promotional opportunities in a family‑owned and operated business.
EEO & Screening
Peterson Power Systems, Inc. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.