Service Supervisor

United Supermarkets, LLC; Santa Fe (NM); Sur place; USD 18 000 - 25 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Associate discounts

Health and financial well-being (401k,

Time off (vacation, holidays, sick pay

Training and career growth

Inclusive work environment

Résumé du poste

United Supermarkets, LLC is seeking a Service Counter Supervisor to lead front-end operations and guest service at our store in Santa Fe, NM. You will greet guests, supervise checkout and bagging, and oversee Money Gram and utility payment services, ensuring quick service during peak times.

This role emphasizes team safety, cleanliness, and adherence to company standards, with opportunities for training and development in a inclusive work environment.

Qualifications

• Must be 18 years of age or older.
• High School diploma preferred.
• Must maintain Certified Food Safety Manager certification.
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking.
• Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours).
• Ability to function as a team member and get along with others.

Responsabilités

• Acknowledge, greet, and engage guests entering the area or department.
• Assist in managing all Service Counter functions.
• Supervise and ensure proper checking and bagging techniques.
• Ensure guests are taken care of when they enter and leave the premises.
• Assist with Service Counter tasks (Money Gram, Utility Payments, Money Orders, Select A Seat).
• During peak times, ensure guests are served quickly by being on the front end and filling in where needed.
• Help manage front end flow to schedule breaks and ensure timely departure of staff.
• Keep front end team members productively occupied at all times.
• Maintain cleanliness and appearance of the front-end area, including check stands, floors, exterior front of store, and parking lot.
• Support overall guest and team member safety.
• Performs other duties as requested or required by management.

Connaissances

Customer service

Team supervision

Cash handling

Safety compliance

Guest service

Formation

High School Diploma

Description du poste

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Assist in managing all Service Counter functions
• Responsible for supervising and ensuring proper checking and bagging techniques are being used
• Make sure all guests are being taken care of when they enter and when they leave the premises
• Help with the Service Counter: Money Gram, Utility Payments, Money Orders, Select A Seat, etc.
• During peak business times, the service supervisor will be responsible for ensuring that guests are being taken care of in a quick manner by being on the front end and filling in where needed
• Help manage front end flowchart to ensure team members are sent on breaks at the appropriate time and ensure they are sent home on time
• Make sure that front end team members keep busy at all times
• Assist in cleanliness and appearance of entire front-end, including check stands, floors, exterior front of store, parking lot, etc.
• Assist with overall guest and team member safety
• Performs other duties as requested or required by management

Key Responsibilities

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Assist in managing all Service Counter functions
• Responsible for supervising and ensuring proper checking and bagging techniques are being used
• Make sure all guests are being taken care of when they enter and when they leave the premises
• Help with the Service Counter: Money Gram, Utility Payments, Money Orders, Select A Seat, etc.
• During peak business times, the service supervisor will be responsible for ensuring that guests are being taken care of in a quick manner by being on the front end and filling in where needed
• Help manage front end flowchart to ensure team members are sent on breaks at the appropriate time and ensure they are sent home on time
• Make sure that front end team members keep busy at all times
• Assist in cleanliness and appearance of entire front-end, including check stands, floors, exterior front of store, parking lot, etc.
• Assist with overall guest and team member safety
• Performs other duties as requested or required by management

Key Requirements

• Must be 18 years of age or older
• High School diploma preferred
• Must maintain Certified Food Safety Manager certification
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking
• Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours)
• Ability to function as a team member and get along with others

We Also Provide a Variety Of Benefits Including

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.