Service Supervisor

Kone México; Madison (WI); On-site; USD 105,000 - 138,000; Full time

Benefits offered by this job

Competitive salary

Flexible work schedule

Opportunities to learn and grow

Matching 401K

Comprehensive health and wellness plan

Paid holidays and paid time off

Job summary

KONE Madison, WI is seeking a Service Supervisor to manage local service operations and drive safety, quality, and customer satisfaction. You will partner with customers and peers to deliver profitable results while promoting a positive safety culture.

You should have 2+ years of maintenance supervision experience, ideally with a union workforce, and bring an associates degree or equivalent. The role offers a competitive salary with a 15% annual bonus potential and a flexible schedule.

Qualifications

• 2+ years of maintenance supervision experience
• Supervisory experience ideally leading a union represented workforce
• Associates degree or related field experience recommended

Responsibilities

• Drive service business operations for the Madison, WI territory.
• Promote safety, quality and customer satisfaction to achieve profitable results.
• Collaborate with customers and peers across the organization to meet goals.

Skills

Maintenance supervision

Safety compliance

Team leadership

Union workforce experience

Scheduling

Education

Associates degree in related field

Job description

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.

Service Supervisor Role

Are you ready to make your next career move to join our team and manage your own local service operations as our Service Supervisor for KONE Madison, WI? In your professional experience – has implementing and monitoring safety guidelines been your top priority for you and your team? Do you take pride in providing learning opportunities for your team? Are you successful in effectively managing a schedule and your team’s overall performance? Are you able to collaborate with all levels of the organization to achieve business goals? Do you have an appetite for learning and leveraging new technologies?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you! As our Service Supervisor, you will successfully drive the service business operations for your territory while working in collaboration with your customer and peers. Your mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results. You will bring 2+ years of relevant maintenance expertise as well as supervisory experience ideally leading a union represented workforce to our KONE family and an appetite for learning an exciting and new field. You will use the knowledge gained when obtaining your associates’ degree in a related field or additional years of experience.

Diversity & Inclusion

• We value your authentic self
• Diversity, equity and inclusion is embedded in our strategy and values
• Collaborative, creative and supportive work environment
• Passionate about safety, quality and innovation
• We care about the communities where we live and work

Benefits

• Competitive salary
• Flexible work schedule
• Opportunities to learn and grow
• Matching 401K
• Comprehensive health and wellness plans for the entire family
• Paid holidays and paid time off

Compensation

Annual Base Pay Range: The hiring range for this role is $105,100 – $138,000. The compensation package offered will depend on their ability to meet the requirements of the role and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location.

*Beware of Recruitment Scams*

Variable Compensation

KONE Annual Bonus plan at 15% Target Incentive (50/50) based on achievement of company goals and individual goals

Equal Opportunity

KONE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Finnish Corporate Culture

Keskitymme KONEella luomaan innovatiivista ja yhteistyöhön perustuvaa työskentelykulttuuria, jossa jokaisen panosta arvostetaan. Työntekijöiden sitoutuminen on meille avainasemassa, ja rohkaisemme jokaista osallistumaan ja jakamaan tietoa ja ideoita. Yritysvastuu on oleellinen osa yrityskulttuuriamme ja päivittäisiä toimiamme. Noudatamme eettisiä liiketoimintamenettelyitä ja pyrimme kehittämään yhdessä tekemisen kulttuuria, jossa työntekijät luottavat toisiinsa ja kunnioittavat toisiaan ja jossa hyvät suoritukset huomioidaan. Erinomaisena työpaikkana olemme ylpeitä voidessamme tarjota erilaisia kokemuksia ja mahdollisuuksia, joiden avulla saavutat ura- ja henkilökohtaiset tavoitteesi ja voit elää terveellisesti ja tasapainoisesti. Lue lisää https://www.kone.fi/tietoa-meista/KONE-uralle/avoimet-tyopaikat/ KONEen tarkoituksena on muokata kaupunkien tulevaisuutta. Maailmanlaajuisena hissi- ja liukuporrasalan johtajana kuljetamme kaksi miljardia ihmistä päivittäin ja teemme heidän matkoistaan turvallisia, sujuvia ja luotettavia älykkään ja kestävän People Flow -ratkaisun avulla. Vuonna 2025 KONEen liikevaihto oli 11,2 miljardia euroa ja työllisti vuoden lopussa yli 60 000 työntekijää lähes 70 maassa. KONEen B-sarjan osakkeet on listattu Nasdaq Helsinkiin.