Service & Styling Lead — Elevate Customer Experience

Anthropologie; Napa (CA); On-site; USD 29,453 - 30,334; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Generous employee discounts

Retirement savings

PTO

Job summary

Anthropologie is looking for a Service and Styling Manager in Napa, California, responsible for directing service, selling, and styling to enhance the customer experience.

This role involves leadership in retail operations, empowering the team to meet performance goals, and supporting store initiatives that drive engagement. The ideal candidate is a fan of the Anthropologie brand with at least 2 years of retail leadership experience.

Comprehensive perks include medical, dental, vision benefits and generous employee discounts.

Qualifications

• Anthro brand fan.
• 2+ years of retail leadership experience.
• Strong merchant skills and a history of delivering financial results.
• Proven record of developing great talent.
• Ability to work flexible hours.

Responsibilities

• Directs service, selling, and styling efforts to create an engaging store environment.
• Leads team in providing extraordinary customer service.
• Supports Store Manager with onboarding external talent.
• Contributes to sales forecasts and manages stock levels.
• Fosters an inclusive environment and shares product knowledge.

Skills

Retail leadership experience

Strong merchant skills

Customer service

Team management

Job description

Anthropologie is looking for a Service and Styling Manager in Napa, California, responsible for directing service, selling, and styling to enhance the customer experience.

This role involves leadership in retail operations, empowering the team to meet performance goals, and supporting store initiatives that drive engagement. The ideal candidate is a fan of the Anthropologie brand with at least 2 years of retail leadership experience.

Comprehensive perks include medical, dental, vision benefits and generous employee discounts.