Service & Styling Lead — Elevate Customer Experience

Anthropologie; Washington (District of Columbia); On-site; USD 32,390 - 46,132; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Employee discounts

Retirement savings

Job summary

Anthropologie is seeking a Service and Styling Manager for their Washington, DC store. This role directs service and styling to create an engaging store environment. Key responsibilities include leading customer experience initiatives, overseeing team training and mentoring, and managing visual and business operations.

The ideal candidate has 2+ years of retail leadership experience, strong merchant skills, and a proven ability to develop talent. A flexible schedule is required to meet store demands.

Benefits include medical, dental, vision, PTO, and generous employee discounts.

Qualifications

• 2+ years of experience in retail leadership.
• Proven record of developing talent.
• Ability to work flexible hours.

Responsibilities

• Lead customer service to create an engaging environment.
• Oversee team training and development.
• Contribute to sales forecast and product flow processes.

Skills

Retail leadership experience

Merchant skills

Customer service

Job description

Anthropologie is seeking a Service and Styling Manager for their Washington, DC store. This role directs service and styling to create an engaging store environment. Key responsibilities include leading customer experience initiatives, overseeing team training and mentoring, and managing visual and business operations.

The ideal candidate has 2+ years of retail leadership experience, strong merchant skills, and a proven ability to develop talent. A flexible schedule is required to meet store demands.

Benefits include medical, dental, vision, PTO, and generous employee discounts.