Service Staff - Last Bite

Kalahari Resorts & Conventions; Alabama; On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) matching

Paid time off

Holiday compensation

Employee appreciation events

Education assistance

Job summary

Kalahari Resorts & Conventions is seeking a Last Bite - Service Staff Associate to deliver a warm, efficient guest experience in our candy shop operations. You’ll help with ice cream scooping, candy weighing, and serving while upholding friendly, responsive service.

The role requires prior retail or customer service experience and the ability to work weekends and holidays; we offer comprehensive benefits to full-time team members and opportunities to grow within our hospitality family.

Qualifications

• Previous experience in retail, customer service or sales environment.
• Must be able to work weekends and holidays.
• Guest-focused mindset with commitment to creating memorable experiences.

Responsibilities

• Ensure guests feel welcomed with friendly, courteous service.
• Scooping ice cream, weighing and serving candy.
• Stock and restock candy supplies throughout shift.

Skills

Retail experience

Customer service

Sales environment

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity water, we’re also committed to bringing clean water to one million people in Africa.

Last Bite - Service Staff Associate

Kalahari Resorts & Conventions is seeking a Last Bite - Service Staff Associate. In this role, you will be responsible for providing a positive guest experience that exceeds expectations through effective and efficient retail operations.

As part of our team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. Your professionalism and helpful attitude will set the tone for a positive overall impression of the Kalahari.

Starting Rate: $14.00 an hour

Key Responsibilities

• Ensure that all guests feel welcomed and are given responsive, friendly, and courteous service at all times.
• Scooping ice cream, weighing and serving candy
• Stock and re-stock all candy supplies and candy ingredients throughout shift

What We’re Looking For

• Previous experience in retail, customer service or sales environment.
• Must be able to work weekends and holidays
• A guest-focused mindset with a commitment to creating memorable experiences.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

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Kalahari Resorts & Conventions is an Equal Opportunity Employer.