Service Specialist

IST Management Services, Inc.; Chicago (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

Life

401k

Paid Time Off

Job summary

IST Management Services, Inc. in downtown Chicago is seeking a Digital Document Center Service Specialist - Full-Time to handle copy/print and scanning services.

Hours are Monday–Friday 8am–5pm with potential overtime and a professional dress code. This direct-hire role requires operating mailing, copy and scanning equipment, delivering excellent customer care, and handling shipping, receiving, and supplies.

Qualifications

• Prior Law Firm experience a plus with the ability to work in a fast-paced environment.
• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds

Responsibilities

• Operating mailing, copy and scanning equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving; Ordering supplies
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Adhere to all safety procedures
• Perform other tasks as assigned

Skills

Customer service

Communication

Teamwork

Professional appearance

Keyboarding

Windows PC skills

Lifting 55 lbs

Education

High school diploma or GED

College degree is a plus

Job description

Overview

Consider a new career today as a Digital Document Center Service Specialist - Full-Time with IST Management Services in downtown Chicago, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

Overview

Consider a new career today as a Digital Document Center Service Specialist - Full-Time with IST Management Services in downtown Chicago, the fastest-growing, national, facilities management company in the industry. IST Management is a BPO Company (Business Process Outsourcing) specializing in providing solutions for the management of physical and digital information through Facilities Management, eDiscovery, and Electronic Document Management services.

The Opportunity

IST is looking for friendly, service-oriented, customer focused people with a passion for excellence. We offer professional training, skill enhancement and opportunities to advance toward full time positions.

• Operating mailing, copy and scanning equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving; Ordering supplies
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Adhere to all safety procedures
• Perform other tasks as assigned

Position Details

This direct hire role is full time and performs digital services that includes copy/print and scanning work. Hours will range within Monday - Friday 8am - 5pm Some overtime may be required which may include occasional weekend support on an as needed basis. Business professional dress code and standards are required.

Hourly Compensation

$17.00 - 19.00 USD per hour, DOE.

Benefits Include

• Medical
• Dental
• Vision
• STD
• LTD
• Life
• 401k
• Paid Time Off

Amenities

Access to public transportation nearby

Responsibilities

This direct hire role is a Digital Document Center Service Specialist - Full-Time and performs office services work. Sunday - Thursday 8:30am - 5:30pm (Off Friday and Saturday)

• Operating mailing, copy and scanning equipment
• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
• Shipping & Receiving; Ordering supplies
• Pick-up and deliver mail, parcels, copy jobs and faxes to customers
• Demonstrate flexibility in satisfying customer demands in a high volume, production environment
• Consistently adhere to business procedure guidelines
• Adhere to all safety procedures
• Perform other tasks as assigned

Qualifications

• Prior Law Firm experience a plus with the ability to work in a fast-paced environment.
• High school diploma or equivalent (GED) - College Degree is a plus and allows a fast track plan to management
• Customer Service/ Hospitality/ Retail background preferred
• Professional appearance and demeanor
• Keyboarding and windows environment PC skills
• Excellent communication skills both verbal and written
• Ability to effectively work individually or in a team environment
• Lifting up to 55 pounds

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at [e-mail].

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants, regardless of disability or veteran status.