Service & Spare Parts Manager - Direct Hire

Ultimate Staffing; Rochester Hills (MI); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Short- and long-term disability coverage

401(k) match program

Paid holidays and paid time off (PTO)

Job summary

A leading manufacturer in capital equipment is seeking a Service & Spare Parts Manager in Rochester Hills, MI. You will oversee customer support and aftermarket sales, requiring strong technical and communication skills. Ideal candidates will have experience in similar roles and be committed to enhancing service revenue. This position offers competitive pay, with a range of $65,000 to $75,000 per year.

Qualifications

• Experience in a Service & Spare Parts Manager role or similar position within the capital equipment industry.
• Willingness to learn equipment functionality.
• Ability to manage multiple priorities.

Responsibilities

• Oversee customer support and aftermarket sales for capital equipment.
• Serve as primary contact for service inquiries and spare parts orders.
• Develop strategies to increase service and spare parts sales.

Skills

Technical aptitude

Strong communication skills

Customer-focused mindset

Interpersonal skills

Job description

Service & Spare Parts Manager - Direct Hire

Service & Spare Parts Manager - Direct Hire

3 days ago Be among the first 25 applicants

This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $75,000.00/yr

Direct message the job poster from Ultimate Staffing

Market Manager | Talent Acquisition Expert | Empowering Businesses with Top Talent Solutions | Passionate about Diversity & Inclusion | Ultimate…

Service & Spare Parts Manager - Direct Hire

Our client a leading manufacturer of advanced extraction systems for the botanical and cannabis industries, this company is known for its commitment to innovation, safety, and automation. With a focus on delivering high-performance capital equipment, they support clients across the globe with cutting-edge technology and exceptional service.

Service & Spare Parts Manager Description

The Service & Spare Parts Manager will oversee customer support and aftermarket sales for capital equipment. This role requires a technically inclined professional with strong communication skills and a customer-focused mindset. The ideal candidate will be hands-on, eager to learn the equipment, and capable of implementing strategies to grow service and spare parts revenue.

Service & Spare Parts Manage Responsibilities

• Serve as the primary contact for service inquiries and spare parts orders.
• Learn and understand the company's equipment to provide accurate troubleshooting support (training provided).
• Develop and execute strategies to increase service and spare parts sales.
• Coordinate with internal teams to ensure timely and effective customer support.
• Manage inventory and vendor relationships related to spare parts.
• Build and maintain strong customer relationships to ensure satisfaction and repeat business.

Service & Spare Parts Manage Requirement

• Experience in a Service & Spare Parts Manager role or similar position within the capital equipment industry.
• Technical aptitude and willingness to learn equipment functionality.
• Strong interpersonal and communication skills.
• Ability to work independently and manage multiple priorities.
• Experience in service operations, inventory management, or aftermarket sales is a plus.
• Short- and long-term disability coverage
• 100% employer-paid coverage for the employee
• 50% employer-paid coverage for spouse and up to three dependents
• 401(k) match program
• Paid holidays and paid time off (PTO)

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Manufacturing

• Industries

  Manufacturing

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