Service Writer

Seacoast Power Equipment; Hampton (NH); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Medical — 50%

Vision

401K Matching

End-of-Year Bonus

Zusammenfassung

Seacoast Power Equipment is seeking a service coordination specialist to connect customers with the service team. You will organize repairs, estimate calls, parts lookups, and follow-up with customers to ensure timely progress.

The role requires multitasking, a team-oriented attitude, and experience with mechanical and electrical systems, forklift operations, and outdoor power equipment. A valid license and background check are required, with potential for growth in service metrics and

Qualifikationen

• Ability to multi-task
• Team player
• Mechanical and electrical experience
• Parts look up experience
• Ability to safely operate a forklift
• Ability to operate outdoor power equipment and power sports
• Valid driver’s license, background check, and no use of illegal drugs

Aufgaben

• Customer equipment write ups for drop offs
• Parts calls
• Repair order scheduling and coordination with the shop
• Parts kitting and inventory
• Service metrics
• Cross training with parts, invoicing, and truck scheduling

Kenntnisse

Multi-tasking

Team player

Mechanical exp

Electrical exp

Parts lookup

Forklift

Outdoor power equipment

Driver's license

Background check

No drugs

Jobbeschreibung

Be the key connection between customers and our service team, coordinating repairs, estimates, parts, and customer follow-up.

In this role, you will be responsible for being the primary interface with customers both in person and over the phone. This will include organization of repair orders, parts look up where required, estimate calls and customer follow up.

Responsibilities

Customer equipment write ups for drop offs

Parts calls

Repair order scheduling and coordination with the shop

Parts kitting and inventory

Service metrics

Cross training with parts, invoicing, and truck scheduling

Qualifications

Ability to multi-task

Team player

Mechanical and electrical experience

Parts look up experience

Ability to safely operate a forklift

Ability to operate outdoor power equipment and power sports

Valid driver’s license, background check, and no use of illegal drugs

Medical — 50%

Vision

401K Matching

End-of-Year Bonus

About Seacoast

Seacoast Power Equipment is the leading provider of sales, service, and parts for outdoor power equipment including tractors, snow blowers, robotic mowers, zero-turns, mowers, chainsaws, generators, blowers, trimmers, compact diesel equipment, ATVs, motorcycles, scooters, and more.

We provide pick-up and delivery for the Seacoast including New Hampshire, northern Massachusetts, and southern Maine.