Parts Associate

Seacoast Power Equipment; Hampton (NH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical — 50%

Vision

End-of-Year Bonus

401K Matching

Job summary

Seacoast Power Equipment is seeking a Parts Associate to support customers and the service team with parts lookup, ordering, receiving, and inventory management. You will be the primary point of contact in person and over the phone for parts-related inquiries and service requests.

The role involves parts calls, purchase orders, receiving for parts, parts kitting, and managing backorders, with cross-training across service operations to ensure timely delivery and invoicing support.

Qualifications

• Ability to multi-task across parts lookup, ordering and inventory.
• Team-player able to work with service and customer teams.
• Mechanical and electrical experience related to power equipment parts.
• Experience performing parts lookup, ordering and receiving.
• Valid driver’s license and background check required.

Responsibilities

• Parts lookup and ordering for customers and service team.
• Handle purchases orders and receiving for parts.
• Parts kitting and inventory management.
• Communicate with customers about parts needs and status.
• Manage backorders and follow up on service requests.
• Cross-train with service drop-offs, invoicing and truck scheduling.

Skills

Multi-tasking

Team player

Mechanical experience

Electrical experience

Parts lookup experience

Job description

Support customers and the service team with parts lookup, ordering, receiving, inventory, and follow-up.

The Parts Associate is a primary point of contact for customers in person and over the phone. You will assist with parts lookup, ordering, receiving, and customer follow-up for both service needs and direct customer requests.

Responsibilities

Parts calls

Purchase orders and receiving for parts

Parts kitting and inventory

Customer communication regarding parts

Manage parts backorders

Cross-train with service drop-offs, invoicing, and truck scheduling

Qualifications

Ability to multi-task

Team-player

Mechanical and electrical experience

Parts lookup experience.

Valid driver’s license, background check, and no use of illegal drugs.

Medical — 50%

Vision

401K Matching

End-of-Year Bonus

About Seacoast

Seacoast Power Equipment is the leading provider of sales, service, and parts for outdoor power equipment including tractors, snow blowers, robotic mowers, zero-turns, mowers, chainsaws, generators, blowers, trimmers, compact diesel equipment, ATVs, motorcycles, scooters, and more.

We provide pick-up and delivery for the Seacoast including New Hampshire, northern Massachusetts, and southern Maine.