Service Shop Coordinator & Client Care

AAMCO Transmissions, Inc.; San Rafael, Northern (CA, KY); Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Hourly wage

Commission

Training

Advancement opportunities

Job summary

AAMCO Transmissions, Inc. in California is seeking a front-line sales/customer service associate to support shop operations and customer communications.

You will answer phones, organize paperwork, order parts, and help maintain workflow while delivering excellent service to customers. Ideal candidates have 1-3 years experience with a strong service mindset, effective communication, and a valid driver's license.

Qualifications

• 1-3 years experience. Sales experience is a plus.
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license

Responsibilities

• Answering phones
• Organizing paperwork in shop
• Ordering parts and inventory
• Maintaining work flow in shop
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service

Skills

Customer service

Communication

Multi-tasking

Sales experience

Job description

AAMCO Transmissions, Inc. in California is seeking a front-line sales/customer service associate to support shop operations and customer communications.

You will answer phones, organize paperwork, order parts, and help maintain workflow while delivering excellent service to customers. Ideal candidates have 1-3 years experience with a strong service mindset, effective communication, and a valid driver's license.