Service Scheduler: Customer Care & Scheduling Pro

Sierra Pacific Company; Denver (CO); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Excellent low-cost health benefits

Retirement plan with employer-paid con

Paid vacation and 10 holidays

Job summary

Sierra Pacific Industries in Colorado is seeking a Service Scheduler to join the Windows Sales Colorado division. The role is based in the Denver area, with responsibilities spanning call routing, accounts payable, scheduling deliveries and service, ordering materials, and providing administrative support.

Ideal candidates have strong communication skills, customer-service experience, and proficiency with Outlook, Word, and Excel.

Qualifications

• 1-year prior experience in customer service, office administrative work, and multi-line phones.
• Excellent verbal and written communication skills.
• Proven ability to work well independently and in a team environment.
• Pleasant and professional telephone demeanor.
• Proficient in Microsoft Outlook, Word, and Excel.
• Able to adapt and prioritize quickly.
• Self-motivated, dependable, organized.

Responsibilities

• Answer and route incoming calls.
• Process accounts payable.
• Schedule deliveries and service.
• Order service materials.
• Communicate with customers and sales representatives, both verbally and in writing.
• Process and file service paperwork.
• Provide administrative support.

Skills

Customer service

Communication

Independence

Phone etiquette

Tools

Outlook

Word

Excel

Job description

Sierra Pacific Industries in Colorado is seeking a Service Scheduler to join the Windows Sales Colorado division. The role is based in the Denver area, with responsibilities spanning call routing, accounts payable, scheduling deliveries and service, ordering materials, and providing administrative support.

Ideal candidates have strong communication skills, customer-service experience, and proficiency with Outlook, Word, and Excel.