Service Scheduler: Scheduling, Admin & Customer Care

SIERRA PACIFIC INDUSTRIES; Northern (KY); Hybrid; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health benefits

401(k) with Company Match

Retirement Contributions

Paid vacation

10 holidays

Life Insurance

Job summary

Sierra Pacific Industries in the Glendale, Illinois area is seeking a Service Scheduler to support our Windows Sales Chicago division. The successful candidate will answer and route calls, schedule deliveries, process AP, and provide administrative support to the sales team.

You should have at least 1 year in customer service and office administration, with strong communication skills and proficiency in Outlook, Word and Excel.

Qualifications

• 1 year of customer service, office admin work, and multi-line phones
• Excellent verbal and written communication skills
• Ability to work independently and in a team
• Pleasant and professional telephone demeanor
• Proficient in Outlook, Word, and Excel
• Able to adapt and prioritize quickly
• Self-motivated, dependable, organized

Responsibilities

• Answer and route incoming calls
• Process accounts payable
• Schedule deliveries and service
• Order service materials
• Communicate with customers and sales representatives, both verbally and in writing
• Process and file service paperwork
• Provide administrative support

Skills

Customer service

Office administration

Multi-line phones

Verbal communication

Written communication

Microsoft Outlook

Microsoft Word

Microsoft Excel

Independent work

Teamwork

Job description

Sierra Pacific Industries in the Glendale, Illinois area is seeking a Service Scheduler to support our Windows Sales Chicago division. The successful candidate will answer and route calls, schedule deliveries, process AP, and provide administrative support to the sales team.

You should have at least 1 year in customer service and office administration, with strong communication skills and proficiency in Outlook, Word and Excel.