Service Scheduler & BDC Pro — Growth & Perks

Coastal Chevrolet Cadillac Nissan; Pawleys Island (SC); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Employee discounts

Employee training

Job summary

Coastal Chevrolet Cadillac Nissan in Pawleys Island, SC is seeking a Service Scheduler / Business Development Center (BDC) Representative to handle high-volume service calls and keep our bays full. You will manage inbound and outbound communications, schedule appointments using our scheduling software, and provide top-tier customer service.

Ideal candidates have customer service or call center experience, strong phone etiquette, and a professional team mindset.

Qualifications

• Previous customer service or call center experience required.
• Strong phone etiquette and ability to navigate scheduling systems.
• Professional, team-oriented and reliable.

Responsibilities

• Manage inbound and outbound calls to service customers.
• Schedule appointments using internal scheduling software.
• Maintain accurate customer records and support the Scheduling Manager.

Skills

Customer service

Phone etiquette

Scheduling software

Teamwork

Tools

Scheduling software

Job description

Coastal Chevrolet Cadillac Nissan in Pawleys Island, SC is seeking a Service Scheduler / Business Development Center (BDC) Representative to handle high-volume service calls and keep our bays full. You will manage inbound and outbound communications, schedule appointments using our scheduling software, and provide top-tier customer service.

Ideal candidates have customer service or call center experience, strong phone etiquette, and a professional team mindset.