Service Scheduler & Administrative Coordinator

Spi Ind; Chicago (IL); On-site; USD 32,000 - 37,000; Full time

Job summary

Sierra Pacific Industries is seeking a Service Scheduler to work with our Windows Sales Chicago division. This role involves answering and routing calls, scheduling deliveries and service, processing accounts payable, ordering service materials, and coordinating with customers and sales reps.

Ideal candidates have 1 year of customer service and office experience, excellent verbal/written communication, teamwork ability, and proficiency in Outlook, Word, and Excel.

Qualifications

• 1 year of prior experience in customer service and office administrative work.
• Excellent verbal and written communication skills.
• Proven ability to work independently and in a team.
• Pleasant and professional telephone demeanor.
• Proficient in Microsoft Outlook, Word, and Excel.
• Able to adapt and prioritize quickly.
• Self-motivated, dependable, organized.

Responsibilities

• Answer and route incoming calls
• Process accounts payable
• Schedule deliveries and service
• Order service materials
• Communicate with customers and sales representatives, both verbally and in writing
• Process and file service paperwork
• Provide administrative support

Skills

Customer service

Verbal communication

Written communication

Teamwork

Organizational skills

Multitasking

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Sierra Pacific Industries is seeking a Service Scheduler to work with our Windows Sales Chicago division. This role involves answering and routing calls, scheduling deliveries and service, processing accounts payable, ordering service materials, and coordinating with customers and sales reps.

Ideal candidates have 1 year of customer service and office experience, excellent verbal/written communication, teamwork ability, and proficiency in Outlook, Word, and Excel.