Service Scheduler & Customer Care Coordinator

Spi Ind; Missoula (MT); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Training and promotion from within

Excellent low-cost health benefits

Employer-paid retirement contributions

Paid vacation and 10 holidays

Job summary

Sierra Pacific Industries is seeking an organized administrative professional to join our Missoula area team. You will answer and route incoming calls, process accounts payable, schedule deliveries, and order service materials while communicating with customers and sales reps in writing and verbally.

The role provides essential support to operations, requires strong multitasking, and a customer‑focused approach. Candidates with one year of related experience will fit well.

Qualifications

• 1 year of prior experience in customer service, office administrative work, and multi-line phones
• Excellent verbal and written communication skills
• Proven ability to work well independently and in a team environment
• Pleasant and professional telephone demeanor; proficient in Outlook, Word, and Excel

Responsibilities

• Answer and route incoming calls
• Process accounts payable
• Schedule deliveries and service
• Order service materials
• Communicate with customers and sales representatives, both verbally and in writing
• Process and file service paperwork
• Provide administrative support

Skills

Customer service

Verbal communication

Written communication

Independence

Prioritization

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Sierra Pacific Industries is seeking an organized administrative professional to join our Missoula area team. You will answer and route incoming calls, process accounts payable, schedule deliveries, and order service materials while communicating with customers and sales reps in writing and verbally.

The role provides essential support to operations, requires strong multitasking, and a customer‑focused approach. Candidates with one year of related experience will fit well.