Service Scheduler: Admin & Customer Support

Sierra Pacific Company; Missoula (MT); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Life insurance

Job summary

Sierra Pacific Industries in Missoula, MT is seeking a Service Scheduler to coordinate calls, deliveries, and service for customers and sales reps. The role emphasizes accurate scheduling, accounts payable processing, and strong communication with internal teams.

The ideal candidate has 1 year of customer service experience, proficient Microsoft Office skills, and a professional telephone manner. The company offers a comprehensive benefits package and opportunities for growth.

Qualifications

• 1 year of prior experience in customer service, office administrative work, and multi-line phones
• Excellent verbal and written communication skills
• Proven ability to work well independently and in a team environment
• Pleasant and professional telephone demeanor
• Proficient in Microsoft Outlook, Word, and Excel
• Able to adapt and prioritize quickly
• Self-motivated, dependable, organized

Responsibilities

• Answer and route incoming calls
• Process accounts payable
• Schedule deliveries and service
• Order service materials
• Communicate with customers and sales representatives, both verbally and in writing
• Process and file service paperwork
• Provide administrative support

Skills

Customer service

Office administration

Multi-line phones

Verbal communication

Written communication

Independent work

Teamwork

Telephone demeanor

Organized

Prioritization

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Sierra Pacific Industries in Missoula, MT is seeking a Service Scheduler to coordinate calls, deliveries, and service for customers and sales reps. The role emphasizes accurate scheduling, accounts payable processing, and strong communication with internal teams.

The ideal candidate has 1 year of customer service experience, proficient Microsoft Office skills, and a professional telephone manner. The company offers a comprehensive benefits package and opportunities for growth.