Service Sales Manager

Mettler-Toledo; Northern (KY); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) matching

Tuition reimbursement

Parental & caregiver leave

Paid time off and disability insurance

Job summary

Mettler Toledo Rainin is seeking a Service Sales Manager to expand service revenue across the United States. You will partner with seven Territory Sales Representatives to uncover service opportunities, grow recurring revenue, and strengthen customer relationships in Life Sciences accounts.

You will own the entire service sales cycle, travel up to 50%, and collaborate with cross-functional teams. Join a team focused on growth, profitable service agreements, and delivering exceptional customer

Qualifications

• 2+ years of experience in Life Sciences, service sales, technical sales, or a related customer-facing role.
• Proven track record of prospecting, developing, negotiating, and closing new business opportunities.
• Strong ability to manage a sales pipeline and consistently achieve revenue growth targets.

Responsibilities

• Drive the service sales strategy and achieve targets for new business, renewals, and service revenue growth.
• Partner with Territory Sales Representatives to identify, qualify, and pursue service opportunities across Life Science accounts nationwide.
• Build and manage a strong sales pipeline through prospecting, forecasting, opportunity tracking, and conversion planning.
• Meet with customers to understand their service needs, conduct business reviews, and recommend tailored service solutions.
• Lead the complete sales process from proposal development and presentation through negotiation and contract close.
• Expand service penetration within existing accounts while developing new customer relationships and uncovering untapped market opportunities.

Skills

Life Sciences sales

Consultative selling

Forecasting & pipeline mgmt

Negotiation & closing

Relationship building

Education

Bachelor's degree preferred

Tools

CRM software

MS Office / Excel

Job description

Our Opening and Your Responsibilities

Join Mettler Toledo Rainin as a Service Sales Manager and play a key role in expanding service revenue across the United States. In this highly visible position, you will partner with seven Territory Sales Representatives to uncover new service opportunities, grow recurring revenue, and strengthen customer relationships within Life Sciences accounts. This role offers the opportunity to own the entire service sales cycle, collaborate with cross-functional teams, and directly impact business growth while traveling up to 50%.

What You'll Do

• Drive the service sales strategy and achieve targets for new business, renewals, and service revenue growth.
• Partner with Territory Sales Representatives to identify, qualify, and pursue service opportunities across Life Science accounts nationwide.
• Build and manage a strong sales pipeline through prospecting, forecasting, opportunity tracking, and conversion planning.
• Meet with customers to understand their service needs, conduct business reviews, and recommend tailored service solutions.
• Lead the complete sales process from proposal development and presentation through negotiation and contract close.
• Expand service penetration within existing accounts while developing new customer relationships and uncovering untapped market opportunities.
• Collaborate with Sales Leadership, District Managers, and Service Operations to deliver profitable service agreements and exceptional customer value.

What You Need to Succeed

• 2+ years of experience in Life Sciences, service sales, technical sales, or a related customer-facing role.
• Proven track record of prospecting, developing, negotiating, and closing new business opportunities.
• Strong ability to manage a sales pipeline and consistently achieve revenue growth targets.
• Excellent consultative selling, presentation, negotiation, and relationship-building skills.
• Strong analytical, forecasting, and business planning abilities, with a results-driven mindset.
• Bachelor's degree preferred; ability to communicate technical solutions effectively and travel up to 50%.

Our Offer to You

• Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
• Tuition reimbursement, educational matching gift program, perks and discounts
• Parental and caregiver leave programs
• All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
• Global market strength and worldwide leadership in precision instrumentation
• A brand name that is identified worldwide with precision, quality, and innovation
• Thousands of patents, design and innovation awards across Mettler Toledo
• Global recognition for the quality of our products and services

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.