Service Sales Manager

Jobtailor; California (MO); On-site; USD 150,000 - 190,000; Full time

Job summary

Jobtailor is seeking a seasoned Regional Sales Lead with extensive semiconductor equipment sales experience to drive growth across core services and Pro Systems. You will collaborate with regional teams, manage renewals and expansions, and align commercial strategy with financial and operational processes.

The role requires strong business acumen, advanced financial modeling, and excellent communication to influence peers and manage complex customer hierarchies. Travel 10–25% is expected.

Qualifications

• Proven results with direct customer sales or other related experience.
• Strong business acumen and technical selling skills.
• Strong understanding of financial, legal, and marketing fundamentals.
• Advanced Excel/PowerPoint capabilities, including presentation skills.
• Strong financial/mathematical modeling skills with ability to deep dive while maintaining high-level vision/strategy.
• Excellent interpersonal and communication skills.
• Ability to turn non-specific goals into concrete tasks.
• Ability to influence peers in other organizations to accomplish objectives.
• Demonstrated experience managing internal and customer hierarchies.
• Practical working knowledge of industry recognized sales processes.

Responsibilities

• Work with regional account teams and other GSS organizations to identify customer needs and develop new business opportunities across core services, enhancements and Pro Systems.
• Negotiate and manage the renewal and expansion of service contracts at key customers.
• Drive regional teams to meet objectives while ensuring sales activity is positively reflected in customer satisfaction.
• Explain, promote, and support commercial strategy to senior division management.
• Document and follow GSS and KLA Finance processes related to deal creation, approval, quotes, negotiations, deal closure, and operationalization.
• Research and develop strategic sales growth plans with senior GSS staff and team.
• Serve as the headquarters lead and intermediary for all customer and field commercial activity.

Skills

Direct Customer Sales

Business Acumen

Technical Selling

Financial Fundamentals

Legal Fundamentals

Marketing Fundamentals

Excel / PowerPoint

Financial Modeling

Interpersonal Skills

Communication Skills

Influence Peers

Sales Process Knowledge

Deal Negotiation

Strategic Planning

Travel Ready

Education

BA/BS

MBA or Equivalent Experience

Job description

Responsibilities

• Work with regional account teams and other GSS organizations to identify customer needs and develop new business opportunities across core services, enhancements and Pro Systems
• Negotiate and manage the renewal and expansion of service contracts at key customers
• Drive regional teams to meet objectives while ensuring sales activity is positively reflected in customer satisfaction
• Explain, promote, and support commercial strategy to senior division management
• Document and follow GSS and KLA Finance processes related to deal creation, approval, quotes, negotiations, deal closure, and operationalization
• Research and develop strategic sales growth plans with senior GSS staff and team
• Serve as the headquarters lead and intermediary for all customer and field commercial activity

Requirements

• > 10 years semiconductor equipment or other industrial or capital equipment experience
• Proven results with direct customer sales or other related experience
• Strong business acumen and technical selling skills
• Strong understanding of financial, legal, and marketing fundamentals
• Advanced Excel/PowerPoint capabilities, including presentation skills
• Strong financial/mathematical modeling skills with ability to deep dive while maintaining high-level vision/strategy
• Excellent interpersonal and communication skills
• Ability to turn non-specific goals into concrete tasks
• Ability to influence peers in other organizations to accomplish objectives
• Demonstrated experience managing internal and customer hierarchies
• Practical working knowledge of industry recognized sales processes
• BA/BS; MBA or equivalent experience
• Domestic/International travel required anywhere from 10 to 25% as required by business needs

Core Competencies

Demonstrates extensive experience in semiconductor equipment sales, with strong business acumen and technical selling skills. Capable of developing strategic sales growth plans and managing customer relationships while ensuring alignment with financial and operational processes.

Highest-signal resume keywords

• Semiconductor Equipment Experience
• Direct Customer Sales
• Financial/Mathematical Modeling Skills
• Advanced Excel/PowerPoint Capabilities
• Strong Business Acumen

Hard Skills

• Technical Selling Skills
• Financial Fundamentals
• Legal Fundamentals
• Marketing Fundamentals
• Sales Process Knowledge
• Deal Creation
• Negotiation Skills
• Operationalization
• Presentation Skills
• Strategic Sales Planning

Soft Skills

• Excellent Interpersonal Skills
• Strong Communication Skills
• Ability to Influence Peers
• Ability to Turn Goals into Tasks
• Experience Managing Hierarchies

Certifications & Qualifications

• BA/BS
• MBA or Equivalent Experience

Industry Keywords

• Capital Equipment
• Industrial Equipment
• Customer Satisfaction
• Sales Activity
• Regional Account Teams
• GSS Processes
• KLA Finance Processes
• Domestic/International Travel