Regional Sales Manager

Exyte; Livermore (CA); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading technology firm is seeking a Regional Sales Manager to manage customer relationships and sales for capital equipment in the Semiconductor, Solar, and Biopharmaceutical markets. You'll be responsible for account management, achieving sales goals, and ensuring customer satisfaction. Ideal candidates should have over 5 years of experience and leadership skills. This full-time position is based in Livermore, California and involves 30%-50% travel.

Qualifications

• 5+ years commercial experience in the capital equipment and/or semiconductor industry.
• Proven ability to manage accounts with >$20M annual revenue.
• Demonstrated track record of relationship building and ability to grow business.

Responsibilities

• Serve as the lead point of contact for all assigned customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Ensure the timely and successful delivery of solutions according to customer needs.

Skills

Self-starter

Relationship building

Negotiation

Account management

Leadership

Education

Bachelor’s degree in business administration, Engineering, Science or relevant field

Tools

CRM software

MS Office (particularly MS Excel)

D365

Job description

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Overview

The Regional Sales Manager will play a critical role in ensuring customer satisfaction, maintaining, and developing relationships and managing the KESG Capital Equipment portfolio including Wet Benches, Gas / Chemical / Slurry Blend and Distribution systems. This position will represent KESG and be responsible for all aspects of customer enablement selling its capital equipment in the Semiconductor, Solar and Biopharmaceutical markets, including strategic account plans, achieving annual revenue and profitability goals, opportunity and growth plans, relationship management and ongoing customer satisfaction.

Duties and Responsibilities

• Serve as the lead point of contact for all assigned customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
• Develop new business and/or identify areas of improvement to meet sales and service growth initiatives/support
• Forecast and track account metrics (e.g., weekly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with KESG team to identify and grow opportunities
• Handle complaints and problems in a timely and effective manner
• Other duties may be assigned

Knowledge, Skills, and Abilities

• Self-starter with the ability to work well in team environments as well as independently.
• Ability to manage multiple projects
• Ability to exercise discretion and independent judgment
• Proven work experience selling capital equipment as a Strategic Account Manager, Key Account Manager, Sales Account Manager, Service Manager, or relevant role.
• Ability to manage accounts with >$20M annual revenue.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Align and drive internal functions to ensure that we meet or exceed customer expectations on product delivery, quality, supply chain and continuous improvement.
• Coordinate activities of internal cross functional teams to drive overall KESG strategies.
• Utilizes business and financial acumen to synthesize data and make tough decisions
• Translates business strategies into concrete objectives and actions
• Proven ability to juggle multiple projects at a time, while maintaining sharp attention to detail
• Maintain detailed documentation of opportunities and pipeline status to ensure programs are progressing in line with business goals
• Moves work forward by effectively managing ambiguity, eliminating non-value-added work, and removing obstacles
• Understands the marketplace, considers market trends and competitive factors to develop breakthrough strategies
• Excellent listening, negotiation, and presentation abilities
• Strong Leadership skills

Computer Software and Application Skills

• Solid experience with CRM software, MS Office (particularly MS Excel) and D365 Physical

Education/Experience/Certifications

• 5+ years commercial experience in the capital equipment and/or semiconductor industry, preferably with deep understanding of process equipment
• Bachelor’s degree in business administration, Engineering, Science or relevant field
• Demonstrated track record of relationship building and ability to grow business with large global customers
• Cross functional team leadership required
• Candidate needs to be comfortable in a high-tech, fast-paced environment

Physical Job Requirements

• The ability to sit for prolonged periods and occasionally walk, bend, and lift 15lbs
• Willingness to travel 30%-50% (USA)
• Prolonged periods of working on a computer
• Traditional office environments/ or remote work environments or hybrid work environments

Seniority level

• Mid-Senior level

Employment type

• Full-time

Industries

• Construction and Machinery Manufacturing

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