Service Sales Engineer - South Region

Atlas Copco North America LLC; Dallas (TX); Remote; USD 90,000 - 140,000; Full time

Job summary

Atlas Copco North America LLC seeks a results-driven VTS Sales Specialist to maximize sustainable growth of the VTS business across the territory by promoting service products to new and existing customers. You will report to the Regional Service Sales Manager - VTS North America and operate fully remote within the Southeast US, with substantial travel expectations.

You will plan, prioritize and execute sales activities, cooperate with the service aftermarket team, analyze market information,

Qualifications

• 3+ years in industrial service sales, preferably in vacuum industry.
• Understanding of value-based selling for service business.
• Strong technical understanding and ability to quickly adopt to new products/technical developments.
• Experience in an industrial environment, engineering background preferred.
• Knowledge of optimized territory management.
• Ability to build relationships with internal and external stakeholders.
• Willingness to travel (up to 50% overnight, 10% local).

Responsibilities

• Plan and prioritize personal sales activities and customer/prospect contact to achieve targets.
• Cooperate with service aftermarket team to ensure after-sales service and customer satisfaction.
• Provide market information to management including pricing and competitive insights.
• Prepare quotes and proposals using the discounts strategy and quoting tools.
• Develop and maintain relationships with customers at all levels.
• Update CRM with visit reports, opportunities, and quotation status.
• Collaborate with Finance to improve receivables performance.
• Grow Installed base and new business in the assigned area.
• Support VTS initiatives and marketing campaigns.
• Provide customer feedback regularly.

Skills

Value-based selling

Technical understanding

Territory management

Customer relationships

SAP experience

Job description

Your role

Maximize the sustainable growth of our VTS business across the territory by promoting sales of service products to new and existing customers, in accordance with agreed business plans, representing the VTBA in a manner that all products are promoted. You will report to the Regional Service Sales Manager - VTS North America.

You will

• Plan and prioritize personal sales activities and customer/prospect contact towards achieving agreed business targets, managing personal time and productivity.
• Cooperate with service aftermarket team to provide good after sales service to customers and achieve customer satisfaction;
• Analyze and provide timely, accurate market information to management, such as pricing situations, status of competitive activities "red flag" issues related to business in the region.
• Undertake proposals of assigned service products, including the calculation of sales prices by applying the discounts strategy in place and using the appropriate quoting tool.
• Develop and maintain good customer relationships at all levels within the area and ensure an excellent standard of aftermarket service is provided.
• Monitor and report on activities and provide relevant management information by updating the CRM with customer visit reports, opportunities and quotation status info.
• Cooperate with Finance department to improve the performance of receivables & overdue;
• To grow the business through the development of the Installed base.
• Undertake ad-hoc project work related to VTS, including new products and Marketing Campaigns.
• Provide Customer information / feedback on a regular basis.

To succeed, you will need

We encourage applications from candidates with diverse experiences and perspectives.

• Minimum of 3 years relevant working experience in industrial service sales experience a must, preferably in the vacuum industry.
• Understanding of what value-based selling intends for Service business
• Sound technical understanding and ability to quickly adopt to new products/technical developments
• Working in an industrial environment, ideally with engineering background
• Clear understanding of optimized territory management
• Show high commitment to customer
• Eagerness to hunt for results
• Cope with pressure and setbacks and learn to develop accordingly
• Build up relationships and network with internal and external stakeholders
• Prospect, source, and maintain customers in assigned area.
• Manage, call upon, and sell service products including spare parts, oils, service plans, fixed pricing repairs, overhauls, etc. to customers in assigned area.
• Prepare reports as assigned relative to activity, lost orders, closings, follow-up, and performance against budget.
• Intensive travelling activity (10% local travel and up to 50% overnight travel).
• Experience with SAP strongly preferred.
• Strong analytical and problem-solving skills.

In return, we offer

• Culture of trust and accountability
• Lifelong learning and career growth
• Innovation powered by people
• Comprehensive compensation and benefits
• Health and well-being

Job location

This role is fully remote, enabling you to work from anywhere in the Southeast Region of the US (Tennessee, Georgia, Alabama, Mississippi, or Florida). We value results over location and provide the tools and support you need to succeed from any of these locations.

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