Service Sales Engineer

ATS Companies; Tampa (FL); On-site; USD 85,000 - 125,000; Full time

Job summary

ATS Companies in Tampa, FL is seeking a Sales Engineer to provide technical expertise for building automation and energy management solutions. You will translate customer needs into system proposals, support the sales team, and present solutions aligning with performance and budget goals.

The role requires on-site work with customers, collaboration with cross-functional teams, and ongoing knowledge of ATS Waypoint offerings and industry standards.

Qualifications

• Translate customer requirements into system proposals.
• Technical support and troubleshooting for building technologies, control systems, or related products.
• Strong communication and presentation skills for diverse audiences.
• Sales and customer service with focus on relationship-building and responsiveness.
• Experience in building automation, energy management, or HVAC controls.
• Ability to work on-site with customers and collaborate with cross-functional teams.
• Bachelor's degree in engineering or related discipline, or equivalent relevant experience.
• Proficiency with standard office software; CAD familiarity is a plus.
• Strong problem-solving abilities, attention to detail, and environmentally conscious solutions.

Responsibilities

• Prepare technical documentation and system proposals.
• Respond to product and system inquiries.
• Provide pre- and post-sales technical support.
• Participate in site visits and customer meetings.
• Maintain up-to-date knowledge of ATS Waypoint offerings and industry standards.

Skills

Sales engineering

Technical support

Communication skills

Sales & customer service

Building automation experience

On-site collaboration

On-site engagement

Education

Bachelor's degree in engineering

Equivalent relevant experience

Tools

CAD tools

Job description

Role Description

The Sales Engineer is a full-time, on-site role based in Tampa, FL, responsible for supporting customers and the sales team with technical expertise on building technology solutions. This role involves assessing client needs, developing tailored system proposals, and presenting technical solutions that align with performance, efficiency, and budget requirements. The Sales Engineer collaborates with account managers, project teams, and service personnel to ensure smooth implementation and ongoing customer satisfaction. Daily activities include preparing technical documentation, responding to product and system inquiries, providing pre- and post-sales technical support, and participating in site visits and customer meetings. The role also includes maintaining up-to-date knowledge of ATS Waypoint's offerings, industry standards, and emerging technologies to support informed recommendations.

Qualifications

• Sales Engineering and technical solution design skills, with the ability to translate customer requirements into system proposals.
• Technical Support and troubleshooting skills for building technologies, control systems, or related products.
• Strong Communication and presentation skills, including the ability to explain complex technical concepts to diverse audiences.
• Sales and Customer Service skills, with a focus on relationship-building, responsiveness, and long-term client satisfaction.
• Experience in building automation, energy management, HVAC controls, or similar technical fields is highly beneficial.
• Ability to work on-site with customers, conduct site assessments, and collaborate with cross-functional teams.
• Bachelor's degree in engineering, technology, or a related discipline, or equivalent relevant experience.
• Proficiency with standard office and productivity software; familiarity with CAD or system design tools is a plus.
• Strong problem-solving abilities, attention to detail, and a commitment to environmentally conscious solutions.