Service Sales Account Manager

Critical Facilities Technology; Seattle (WA); On-site; USD 90,000 - 150,000; Full time

Job summary

CFT/LDP is seeking a self-driven Service Sales Account Manager based in the Seattle area, covering OR and WA. You will sell mission-critical power and cooling service contracts, preventive maintenance, and modernization projects, while building long-term relationships with engineers, contractors, and facility teams.

Ideal candidates combine technical ability with strong commercial drive, excel at new business development, and manage renewals, pricing coordination, and on-site engagements.

Qualifications

• Experience in electrical or mechanical service sales in mission-critical environments is preferred.
• Strong consultative selling skills and ability to communicate with facilities teams, engineers, and contractors.
• Self-motivated, organized, and driven to exceed goals.
• Customer-service mindset with ability to build trust and long-term relationships.
• Proficiency with Microsoft Office.

Responsibilities

• Prospect and qualify new end-user accounts within territory and develop service proposals for UPS, power distribution, and cooling equipment.
• Identify and close modernization and lifecycle upgrade opportunities and capture service agreements.
• Lead on-site meetings to build rapport and establish long-term partnerships.
• Manage service contract renewals and maintain strong relationships with facilities, electrical and mechanical teams.
• Coordinate with One Services Team for pricing, scoping, and site support; maintain pipeline and forecasting in CRM.
• Meet or exceed service revenue, profit, and renewal targets.

Skills

Electrical service sales

Consultative selling

Self-motivated

Relationship building

Communication with engineers/contract/

Tools

Microsoft Office

Job description

CFT/LDP, a mission‑critical consulting firm and regional representative for Schneider Electric, is seeking a self‑driven Service Sales Account Manager. This role focuses exclusively on selling mission-critical power and cooling service contracts, preventive maintenance, and modernization projects. The ideal candidate combines technical ability with strong commercial drive and excels at building long‑term relationships with engineers, contractors, and facility teams.

Primary Responsibilities

New Business Development

• Prospect and qualify new end‑user accounts within the territory.
• Develop service proposals for UPS, ATS, Power Distribution, and cooling equipment.
• Identify and close modernization and lifecycle upgrade opportunities (UPS and cooling refresh, battery replacements, switchgear retrofits).
• Capture and initiate service agreements for UPS and cooling systems approaching the end of their factory warranty or operating with expired contracts.
• Initiate and lead on‑site meetings with newly identified prospects to build rapport, uncover service opportunities, and lay the foundation for long‑term partnerships.

Recurring Business & Renewals

• Manage service contract renewals and maintain a high level of renewal rate.
• Maintain strong relationships with facilities, electrical and mechanical contractors.
• Establish and maintain a regular schedule of in‑person engagements with key customers to review equipment status, discuss service strategies, and reinforce long‑term partnership value.
• Align with Schneider Electric’s One Services Team for pricing, scoping, and site support.
• Coordinate with CFT/LDP project management and Schneider Electric during new equipment installation handoff.
• Partner with CFT/LDP equipment sales teams to position replacement of aging infrastructure.
• Maintain accurate pipeline and forecasting within Monday CRM.
• Track regional activity, opportunities, and closed‑won business.
• Meet or exceed assigned service revenue, profit, and renewal targets.

Qualities & Experience

• Experience in electrical or mechanical service sales, ideally in mission‑critical environments, is preferred but not required.
• Strong consultative selling skills and ability to communicate with facilities teams, engineers, and contractors.
• Self‑motivated, organized, and driven to exceed goals.
• Customer‑service mindset with ability to build trust and long‑term relationships.
• Proficiency with Microsoft Office.

Job Location & Travel

• Based in the Seattle area covering OR and WA.
• Local field travel (25%–50%) for onsite meetings, equipment startup handoffs, and industry events.

Compensation

• Commensurate with experience and performance expectations.