Field Service Technician - Cooling Power

Schneider Electric; Wake Forest (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Paid Paternity leave

Tuition assistance

Disability insurance

Student loan assistance

Paid Maternity leave

Child care support

Vision insurance

401(k)

Job summary

A global electrical company is looking for a Field Service Technician to perform installation and maintenance on HVAC&R systems. This full-time role involves customer collaboration, problem-solving, and ensuring safety practices are followed. The ideal candidate will have 3-5 years' experience in HVAC&R service and relevant certifications. The position includes in-depth training and offers a comprehensive benefits package such as medical insurance and tuition assistance.

Qualifications

• 3-5 years of HVAC&R Service experience, ideally servicing complex equipment.
• Thorough understanding of principles of HVAC&R service relating to electrical work.
• Identify hazards present in the work area and report all safety matters.

Responsibilities

• Perform assembly, startup, diagnostic, repair and preventive maintenance on equipment.
• Collaborate with customers and team members.
• Complete field service reports and expense reports.

Skills

HVAC&R Service experience

Problem solving

Good safety practices

Safe driving skills

Utilizing test and diagnostic equipment

Education

Associate’s degree or trade/vocational certification

Universal EPA certification

Job description

Field Service Technician - Cooling Power

2 days ago Be among the first 25 applicants

Direct message the job poster from Schneider Electric

Great people make Schneider Electric a great company.

Schneider’s Field Service Representatives play an impactful role within the organization — collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a site-based position with occasional nonstandard hours. There is a 40-hour guarantee (+Overtime), with most work occurring at customer sites.

This Field Service Representative position will be within our U.S. Services business, focusing on servicing equipment supporting Cooling and HVAC&R infrastructure.

As a Field Service Representative, a typical day for you might include:

• Pre-site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solving with customers, electricians, sales partners, technical support, District Service teams
• Completion of field service reports, expense reports, preventive maintenance, and startup data sheets
• Working with your Manager and/or Regional Service Director to resolve complex escalated issues
• Continuous learning and training on various products both in the field and in the classroom

On some days, you may even:

• Travel throughout the region for local customer support or even countrywide travel. This includes overnight travel by vehicle/air.
• Assist senior technicians and support Project Management on larger system start-ups
• Work alongside larger teams of FSRs and collaborate with Project Managers on higher complexity projects
• Act on behalf of the District Service Manager to resolve operational issues as required

This may be the next step in your career journey if you have:

• An Associate’s degree, trade/vocational certification, Military training or similar experience in HVAC&R-related disciplines.
• Thorough understanding of principles of HVAC&R service and how it relates to electrical work.
• 3-5 years of HVAC&R Service experience, ideally servicing complex equipment
• Universal EPA certification and a strong understanding of refrigeration, chillers, hydronics, and controls are all pluses.
• 2+ years in Field Services or equivalent industry experience.
• Must possess good safety practices and adhere to the company’s safety procedures/polices (lock out tag out, comply with all safety programs and complete safety related trainings on time.
• Identify hazards present in the work area and report all safety matters, incidents, near misses, to management or safety representative.
• NFPA-70E or OSHA experience is preferred
• Safe driving and vehicle operations skills
• Skilled at utilizing test and diagnostic equipment
• Experience reading and interpreting schematics, drawings, and operation manuals
• The ability to write service reports, correspondence, procedures, effectively present information and respond to customer questions.
• Work frequently requires strenuous physical tasks, including bending, stooping and lifting and carrying items weighing up to 40 pounds.
• Work outside in a variety of environmental extremes such as heat, cold, rain, and dust.
• Remain in a standing position for extended periods of time, including working in small confined spaces.

What we have for you:

Within your first 180 days, you’ll experience a unique, team-oriented welcome with 8 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return from each training visit, you’ll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.

Hear from one of our Field Service Representatives who loves her job and working with her customers! https://www.youtube.com/watch?v=CAKJVzjVMTA

Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careers

Seniority level

Associate

Employment type

Full-time

Job function

Electric Power Transmission, Control, and Distribution

Benefits & Perks

• Medical insurance
• Paid Paternity leave
• Tuition assistance
• Disability insurance
• Student loan assistance
• Paid Maternity leave
• Child care support
• Vision insurance
• 401(k)