Service Representative II

Universal 1 Credit Union; Dayton (OH); On-site; USD 32,000 - 40,000; Full time

Job summary

Universal 1 Credit Union in Dayton, OH seeks a friendly teller to assist members with transactions, referrals, and service excellence. You will uphold U1 values while balancing cash and handling related software and equipment.

The ideal candidate has at least 6 months teller experience in a financial institution and at least 1 year in customer service, with strong communication and professional appearance. Ohio local applicants preferred.

Qualifications

• High school diploma or equivalent required.
• 6 months teller experience within a financial institution is required.
• 1 year of customer service experience is required.
• 1 year of experience in a financial institution is preferred.

Responsibilities

• Assist all members effectively and professionally, upholding U1 Values, with product and services support.
• Make appropriate referrals, perform transactions, balancing, and provide excellent member service.

Skills

Excellent communication

Public relations

Professional appearance

Mathematical ability

Cash handling

Education

High school diploma or equivalent

Tools

Computer applications

Business equipment

Job description

Position Purpose

Responsible for assisting all members effectively and professionally. This includes upholding the U1 Values, product and services support, making appropriate referrals, performing transactions, handling balancing, and providing excellent member service.

Qualifications

Education/Certification

• High school diploma or equivalent.

Experience Required

• 6 months of teller experience within a financial institution is required.
• 1 year of customer service experience is required.
• 1 year of experience in a financial institution is preferred.

Knowledge/Skills/Abilities

• Excellent communication and public relations skills.
• Role model for other member service representatives.
• Professional appearance, dress, and attitude.
• Ability to operate related computer applications and business equipment.
• Solid math and cash-handling abilities.