Service Representative I (Teller, on-site)

Universal 1 Credit Union; Chillicothe (OH); On-site; USD 30,000 - 42,000; Full time

Job summary

Universal 1 Credit Union is seeking a front-line teller to assist members with everyday banking and service needs in a community-focused setting in Chillicothe, Ohio. The role centers on accurate transactions, friendly service, and referrals to suitable products and services.

The ideal candidate will have a year of customer service experience, cash-handling skills, and a professional appearance. Financial institution experience is preferred, with opportunities to grow within the credit union.

Qualifications

• High school diploma or equivalent is required.
• 1 year of customer service experience is required.
• Cash handling experience is preferred.
• Financial institution experience is preferred.
• Excellent communication and professional appearance are required.

Responsibilities

• Assist members effectively and professionally, upholding U1 values.
• Perform transactions, balance cash, and handle everyday banking duties.
• Provide referrals for U1 products and services as appropriate.
• Deliver outstanding member service and resolve issues promptly.

Skills

Communication skills

Public relations

Cash handling

Computer literacy

Math skills

Education

High school diploma or equivalent

Job description

Universal 1 Credit Union (U1) is a not-for-profit financial institution that exists to create personal, community and financial wellbeing. Our way of life is centered on being Trustworthy, Friendly, and Reliable.

U1 Purpose: Working together on your journey to financial empowerment.

U1 Mission: Where U Come 1st!

U1 Vision: Beyond What You Expect

POSITION PURPOSE

Responsible for assisting all members effectively and professionally. This includes upholding the U1 Values, product and services support, making appropriate referrals, performing transactions, handling balancing, and providing excellent member service.

QUALIFICATIONS

Education/Certification:

• High school diploma or equivalent.

Experience Required:

• 1 year of customer service experience is required.
• 6 months of cash handling is preferred.
• Financial institution experience is preferred.

Knowledge/Skills/Abilities:

• Excellent communication and public relations skills.
• Professional appearance, dress, and attitude.
• Ability to operate related computer applications and business equipment.
• Solid math and cash-handling abilities.