Service Representative I - DCME

Experis Technology Group; Indianapolis (IN); On-site; USD 41,000 - 48,000; Full time

Job summary

Experis Technology Group seeks a contingent Service Representative to support a Fortune 500 client in Indianapolis. The role involves working onsite to service water treatment and disinfection systems, building strong customer relationships, and delivering practical solutions.

Responsibilities include field testing, safety compliance, and routine collaboration with Sales Representatives to execute account plans.

Qualifications

• High school diploma or equivalent.
• 1 year of experience in water treatment or an industrial/mechanical environment.
• Current and valid Driver's License with no restrictions.

Responsibilities

• Provide technical support and elevate complex challenges as needed.
• Build strong relationships with customers and promote best practices.
• Ensure full compliance with safety policies and procedures.
• Conduct field testing, inspections, and basic troubleshooting.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts.
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Education

High school diploma or equivalent

Job description

Our Fortune 500 client, one of the world's leading companies, is based in Indianapolis IN, and is seeking hardworking, motivated professionals to join their innovative team.

Position Overview

Position Title: Service Representative

Location: Onsite: Indianapolis IN 46201

Duration: 6 Months with possibilities of extension

Pay Range: $30-35/hr on W2

Job Description

Seeking a Contingent Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future. You'll be part of a purpose-driven team that supports water treatment and disinfection systems across a variety of industries. You'll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How You’ll Make an Impact

• Provide technical support and elevate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Conduct field testing, inspections, and basic troubleshooting.
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required

Position Details

• This role is located in City, State and applicants are encouraged to reside within a reasonable daily commuting distance to customer account.
• Targeted accounts are within the Data Center industries.

What’s Unique About This Role

• You'll work in a dynamic, hands-on environment with autonomy and support
• You'll help customers meet sustainability goals while protecting their critical assets
• You'll gain access to industry-leading training and development programs

Minimum Qualifications

• High school diploma or equivalent
• 1 year of experience in water treatment or an industrial/mechanical environment
• Position requires a current and valid Driver's License with no restrictions

Physical Requirements of Position

• Lifting up to 50 pounds
• Exposure to hot, cold, noisy, or dirty environments
• Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing

Preferred Qualifications

• Associates degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or specialty chemical industry
• Familiarity with boilers, cooling towers, and wastewater treatment systems
• Proficiency with Microsoft Office Suite

What’s in it For You

• The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.
• Get to work on new construction projects in the world's fastest growing industry.

Potential Customer Requirements

Notice To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to undergo additional background screens and/or drug/alcohol testing for customer credentialing.